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Morshed, S. J., Rana, J. & Milrad, M. (2018). Active and Satisfied Users as a Key to Measure the Success of a Digital Mobile Service. In: Eunika Mercier-Laurent, Mieczysław L. Owoc, Nada Matta, Oliver Obst (Ed.), Proceedings 6th Artificial Intelligence for Knowledge Management (AI4KM), Stockholm, Sweden: . Paper presented at 6th Artificial Intelligence for Knowledge Management (AI4KM), 2018, Stockholm, Sweden.
Open this publication in new window or tab >>Active and Satisfied Users as a Key to Measure the Success of a Digital Mobile Service
2018 (English)In: Proceedings 6th Artificial Intelligence for Knowledge Management (AI4KM), Stockholm, Sweden / [ed] Eunika Mercier-Laurent, Mieczysław L. Owoc, Nada Matta, Oliver Obst, 2018Conference paper, Published paper (Refereed)
Abstract [en]

In order to develop, deploy and sustain a digital mobile service attractive to the users, one of the key parameters is to understand and to identify the satisfied users of such service and to maintain a user satisfaction-centric knowledge management. The classical way of achieving this is to collect users´ direct or indirect feedback and to measure their level of satisfaction. Digital mobile services have a global focus and address global audiences - which means getting users´ feedback and finding users´ satisfaction by performing studies using questionnaire for millions of users. Such an approach cannot be the most efficient way for doing so. This paper proposes an alternative approach of using data science knowledge and techniques, which performs a prediction on the usage data to distinguish between satisfactory and unsatisfactory users at a different level of granularity. First of all, this model generates some common predictors from users' access log data through descriptive analysis. Later, these predictive variables are used to predict the level of user satisfaction using Machine Learning Algorithms. Using this user-centric knowledge management model, digital service providers could measure whether their offered services would reach success by predicting the number of satisfied users.

Keywords
User feedback, digital service; user satisfaction; data science, prediction model; knowledge management, service evaluation, machine-learning algo-rithm;
National Category
Computer Sciences
Research subject
Computer and Information Sciences Computer Science, Computer Science
Identifiers
urn:nbn:se:lnu:diva-77508 (URN)
Conference
6th Artificial Intelligence for Knowledge Management (AI4KM), 2018, Stockholm, Sweden
Note

Ej belagd 180903

Available from: 2018-09-01 Created: 2018-09-01 Last updated: 2018-09-03Bibliographically approved
Herault, R. C., Lundman, M., Golub, K. & Milrad, M. (2018). Developing Attractive Information Landscapes for the Mapping of Cultural Events Using Web and Mobile Technologies: Uppföljningsseminarium av fakultetsöverskridande project, 22 mars 2018.
Open this publication in new window or tab >>Developing Attractive Information Landscapes for the Mapping of Cultural Events Using Web and Mobile Technologies: Uppföljningsseminarium av fakultetsöverskridande project, 22 mars 2018
2018 (English)Other (Other academic)
National Category
Media Engineering
Identifiers
urn:nbn:se:lnu:diva-72468 (URN)
Available from: 2018-04-10 Created: 2018-04-10 Last updated: 2018-04-12Bibliographically approved
Sotsenko, A., Lundberg, J., Thunander, M., Milrad, M., Lundberg, J. & Jusufi, I. (2018). Diabetes Information in Social Media. In: Karsten Klein, Yi-Na Li, and Andreas Kerren (Ed.), Proceedings of the 11th International Symposium on Visual Information Communication and Interaction (VINCI '18): . Paper presented at 11th International Symposium on Visual Information Communication and Interaction (VINCI '18), 13-15 August 2018, Växjö, Sweden (pp. 104-105). ACM Publications
Open this publication in new window or tab >>Diabetes Information in Social Media
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2018 (English)In: Proceedings of the 11th International Symposium on Visual Information Communication and Interaction (VINCI '18) / [ed] Karsten Klein, Yi-Na Li, and Andreas Kerren, ACM Publications, 2018, p. 104-105Conference paper, Poster (with or without abstract) (Refereed)
Abstract [en]

Social media platforms have created new ways for people to communicate and express themselves. Thus, it is important to explore how e-health related information is generated and disseminated in these platforms. The aim of our current efforts is to investigate the content and flow of information when people in Sweden use Twitter to talk about diabetes related issues. To achieve our goals, we have used data mining and visualization techniques in order to explore, analyze and cluster Twitter data we have collected during a period of 10 months. Our initial results indicate that patients use Twitter to share diabetes related information and to communicate about their disease as an alternative way that complements the traditional channels used by health care professionals.

Place, publisher, year, edition, pages
ACM Publications, 2018
Keywords
Social media, Twitter data analysis, diabetes, visualization
National Category
Computer Sciences Human Computer Interaction
Research subject
Computer Science, Information and software visualization; Computer and Information Sciences Computer Science, Computer Science; Computer and Information Sciences Computer Science, Media Technology; Health and Caring Sciences, Health Informatics
Identifiers
urn:nbn:se:lnu:diva-78214 (URN)10.1145/3231622.3232508 (DOI)978-1-4503-6501-7 (ISBN)
Conference
11th International Symposium on Visual Information Communication and Interaction (VINCI '18), 13-15 August 2018, Växjö, Sweden
Available from: 2018-10-09 Created: 2018-10-09 Last updated: 2018-10-22Bibliographically approved
Pargman, T. C., Nouri, J. & Milrad, M. (2018). Taking an instrumental genesis lens: New insights into collaborative mobile learning. British Journal of Educational Technology, 49(2), 219-234
Open this publication in new window or tab >>Taking an instrumental genesis lens: New insights into collaborative mobile learning
2018 (English)In: British Journal of Educational Technology, ISSN 0007-1013, E-ISSN 1467-8535, Vol. 49, no 2, p. 219-234Article in journal (Refereed) Published
Abstract [en]

In this paper, we argue that in order to gain a deeper understanding of collaborative mobile learning in schools, it is important to know not only how mobile devices affect collaborative learning but also how collaborative learning emerges and is mediated by these devices. We develop our argument by applying the instrumental genesis theory and the collective instrumented activities and situations model for the analysis of learners' collaborative learning in the tablet-mediated classroom. This analysis is grounded in data collected in four elementary Swedish schools (ie, from fourth to eighth grade). From the data, we considered the learners' conversation in English as a foreign language, inquiry-based learning in the natural sciences classroom and game-based learning in the arithmetic classroom. On the one hand, the scrutiny of these specific activities led us to distinguish the pragmatic, epistemic, and reflexive instrumental mediations that have already been theorized in the instrumental genesis theory. On the other hand, they helped us to identify two additional ones, which we call emotional and spatial. Based on these findings, we claim that collaboration in the tablet-mediated classroom is a complex activity that emerges from a variety of instrumental mediations that configure contemporary collaborative mobile learning.

Place, publisher, year, edition, pages
Wiley-Blackwell, 2018
National Category
Media and Communication Technology
Research subject
Computer and Information Sciences Computer Science, Media Technology
Identifiers
urn:nbn:se:lnu:diva-71069 (URN)10.1111/bjet.12585 (DOI)000424333000003 ()
Available from: 2018-02-26 Created: 2018-02-26 Last updated: 2018-02-26Bibliographically approved
Golub, K., Milrad, M., Ping Huang, M., Mikko, T., Matres, I. & Bergsland, A. (2017). Current efforts, perspectives and challenges related to Digital Humanities in Nordic countries. In: Koraljka Golub, Marcelo Milrad (Ed.), DH 2016. Digital Humanities 2016: Extended Papers of the International Symposium on Digital Humanities (DH 2016). Växjö, Sweden, November, 7-8, 2016. Paper presented at International Symposium on Digital Humanities (DH 2016), Växjö, Sweden, November, 7-8, 2016 (pp. 119-125). CEUR-WS.org
Open this publication in new window or tab >>Current efforts, perspectives and challenges related to Digital Humanities in Nordic countries
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2017 (English)In: DH 2016. Digital Humanities 2016: Extended Papers of the International Symposium on Digital Humanities (DH 2016). Växjö, Sweden, November, 7-8, 2016 / [ed] Koraljka Golub, Marcelo Milrad, CEUR-WS.org , 2017, p. 119-125Conference paper, Published paper (Refereed)
Abstract [en]

This paper reports on a panel discussion at the International Digital Humanities (DH) Symposium, held in Växjö, 7-8 November 2016. The panel was organized to carry out a review of different DH initiatives related to current projects, educational initiatives and research and development activities, principally from the following universities: Linnaeus University, Sweden; Aarhus University, Denmark; University of Helsinki, Finland; and the Norwegian University for Science and Technology, Norway. Furthermore, the report proposes the formation of a Nordic hub of DARIAH-EU (Digital Research Infrastructure for the Arts and Humanities) and the challenges and opportunities arising from it. Opportunities include, for example: joint research and innovation efforts, education, expertise and experience exchange, and bringing in international perspectives to address transnational and regional challenges. The following challenges have been identified, namely: student recruitment, job opportunities in an emerging new market for graduates, and funding schemes.

Place, publisher, year, edition, pages
CEUR-WS.org, 2017
Series
CEUR Workshop Proceedings, ISSN 1613-0073 ; 2021
Keywords
Digital Humanities, Nordic Hub, DARIAH EU
National Category
Other Humanities not elsewhere specified Information Systems, Social aspects
Research subject
Humanities
Identifiers
urn:nbn:se:lnu:diva-69846 (URN)
Conference
International Symposium on Digital Humanities (DH 2016), Växjö, Sweden, November, 7-8, 2016
Available from: 2018-01-15 Created: 2018-01-15 Last updated: 2018-01-19Bibliographically approved
Golub, K. & Milrad, M. (Eds.). (2017). DH 2016. Digital Humanities 2016: Extended Papers of the International Symposium on Digital Humanities (DH 2016). Växjö, Sweden, November, 7-8, 2016. Paper presented at International Symposium on Digital Humanities (DH 2016). Växjö, Sweden, November, 7-8, 2016. CEUR-WS.org
Open this publication in new window or tab >>DH 2016. Digital Humanities 2016: Extended Papers of the International Symposium on Digital Humanities (DH 2016). Växjö, Sweden, November, 7-8, 2016
2017 (English)Conference proceedings (editor) (Refereed)
Place, publisher, year, edition, pages
CEUR-WS.org, 2017. p. 177
Series
CEUR Workshop Proceedings, ISSN 1613-0073 ; 2021
Keywords
Digital Humanities
National Category
Information Systems, Social aspects Other Humanities not elsewhere specified
Research subject
Humanities
Identifiers
urn:nbn:se:lnu:diva-69845 (URN)
Conference
International Symposium on Digital Humanities (DH 2016). Växjö, Sweden, November, 7-8, 2016
Available from: 2018-01-15 Created: 2018-01-15 Last updated: 2018-01-19Bibliographically approved
Golub, K. & Milrad, M. (2017). Digital Humanities education at Linnaeus University. In: : . Paper presented at Workshop: Higher Education Programs in DIgital Humanities: Challenges and Perspectives, 2nd DHN Conference, Gothenburg, 14-16 March 2017.
Open this publication in new window or tab >>Digital Humanities education at Linnaeus University
2017 (English)Conference paper, Oral presentation only (Other academic)
National Category
Other Humanities not elsewhere specified
Research subject
Humanities
Identifiers
urn:nbn:se:lnu:diva-62541 (URN)
Conference
Workshop: Higher Education Programs in DIgital Humanities: Challenges and Perspectives, 2nd DHN Conference, Gothenburg, 14-16 March 2017
Available from: 2017-04-20 Created: 2017-04-20 Last updated: 2017-04-27Bibliographically approved
Spikol, D., Nouri, J., Pargman, T. C. & Milrad, M. (2017). Emerging Design: Transforming the STEAM Learning Landscape with the Support of Digital Technologies PREFACE. IxD&A: Interaction Design and Architecture(s) (34), 5-6
Open this publication in new window or tab >>Emerging Design: Transforming the STEAM Learning Landscape with the Support of Digital Technologies PREFACE
2017 (English)In: IxD&A: Interaction Design and Architecture(s), ISSN 1826-9745, E-ISSN 2283-2998, no 34, p. 5-6Article in journal, Editorial material (Other academic) Published
National Category
Media and Communication Technology
Research subject
Computer and Information Sciences Computer Science, Media Technology
Identifiers
urn:nbn:se:lnu:diva-72125 (URN)000423949200001 ()
Available from: 2018-04-04 Created: 2018-04-04 Last updated: 2018-05-21Bibliographically approved
Golub, K., Milrad, M., Ping Huang, M., Tolonen, M., Bergsland, A. & Mats, M. (2017). The Nordic Hub of DARIAH-EU: A DH Ecosystem of Cross-Disciplinary Approaches. In: Presented at Digital Humanities in the Nordic Countries 2nd Conference, Gothenburg, 14–16 March 2017: . Paper presented at Digital Humanities in the Nordic Countries 2nd Conference, Gothenburg, 14–16 March 2017.
Open this publication in new window or tab >>The Nordic Hub of DARIAH-EU: A DH Ecosystem of Cross-Disciplinary Approaches
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2017 (English)In: Presented at Digital Humanities in the Nordic Countries 2nd Conference, Gothenburg, 14–16 March 2017, 2017Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

BACKGROUND AND MOTIVATION

The particular exploration of new ways of interactions between society and Information Communication Technologies (ICT) with a focus on the Humanities has the potential to become a key success factor for the values and competitiveness of the Nordic region, having in mind recent EU and regional political discussions in the field of Digital Humanities (European Commission, 2016; Vetenskapsrådet’s Rådet för forskningens infrastrukturer, 2014). Digital Humanities (DH) is a diverse and still emerging field that lies at the intersection of ICT and Humanities, which is being continually formulated by scholars and practitioners in a range of disciplines (see, for example, Svensson & Goldberg, 2015; Gardiner & Musto, 2015; Schreibman, Siemens, & Unsworth, 2016). The following are examples of current areas of fields and topics: text-analytic techniques, categorization, data mining; Social Network Analysis (SNA) and bibliometrics; metadata and tagging; Geographic Information Systems (GIS); multimedia and interactive games; Music Information Retrieval (MIR); interactive visualization and media.

DARIAH-EU (http://dariah.eu), is Europe’s largest initiative on DH, comprising over 300 researchers in 18 countries, thereby opening up opportunities for international collaboration and projects. Among the Nordic countries, Denmark is the full partner with four universities, Copenhagen, Aarhus, Aalborg and University of Southern Denmark (DARIAH-DK). Danish DARIAH-EU activities are facilitated by the national DH Infrastructure DIGHUMLAB, hosted at the DARIAH-DK coordinating institution, Aarhus University. Sweden’s first academic institution, Linnaeus University, joined in May 2016 as a collaborative partner. Finland (University of Helsinki) and Norway (Norwegian University of Science and Technology) also became collaborative partners, in November 2016. The Nordic Hub of DARIAH-EU (DARIAH-Nordic) held its first meeting on 8 November in Växjö, Sweden, in connection with the International Symposium on Digital Humanities (Växjö, 7-8 November, https://lnu.se/en/research/conferences/international-digital-humanities-symposium/).

The Digital Humanities in the Nordic Countries (DHN) organisation was established in 2015 in order to create a venue for interaction and collaboration between the Nordic countries, including the Baltic countries. The ambitions behind the DHN initiative thus largely overlap with the recently formed Nordic Hub of DARIAH-EU. The panel would like to present different perspectives on Nordic contributions to DH as well as the aims of the DARIAH-Nordic and discuss possible joint opportunities and challenges in Nordic DH. With its tradition in supporting the Humanities research and development, Nordic countries may serve as a bastion for (Digital) Humanities. The Nordic Hub of DARIAH-EU and DHN may pave the way forward towards reaching that aim.

A DH ECOSYSTEM OF CROSS-DISCIPLINARY APPROACHES

Mats Malm (previous chair of DHN) will present the visions and ambitions behind DHN and the recently established Centre for Digital Humanities at the University of Gothenburg, which will start a Master programme in Digital Humanities in the autumn of 2017. While both the Centre for Digital Humanities and DHN aim at broad inclusiveness, he will here focus on the use of textual databases for re-examining the history and cultural heritage of the Nordic countries. This implies collaboration on common textual resources and technologies for mining, at the same time as it raises a number of questions concerning cross-disciplinarity and exchange of perspectives and methods.

Mikko Tolonen will present the ongoing developments at the University of Helsinki (and in Finland) regarding Digital Humanities. This includes the recently launched Heldig (Digital Humanities Centre, https://www.helsinki.fi/en/researchgroups/helsinki-digital-humanities) and how it can relate to collaboration in DARIAH-EU. Tolonen will particularly discuss the relationship between the Digital Humanities infrastructure designed to be implemented at the University of Helsinki and how it relates to ongoing grassroot research projects.

Andreas Bergsland will discuss the role that the arts might play within Digital Humanities. As a starting point, he will take the work that has been done at the Norwegian University of Science and Technology (NTNU): establishing ARTEC, an interdisciplinary task force at the intersection of art and technology. He will argue how some of ARTEC’s initiatives might have both opportunities and challenges partly converging with those of the DH field, but might also expand and enrich current practices. One such initiative, Adressaparken, is a commons area in Trondheim for exploration of sensor-based digital storytelling and an open arena for test and experimentation of new experiences and new digital media. While most DH initiatives in Europe seem to focus on computational humanities projects, Bergsland will explore the unique potential of integrating artistic and creative practices into DH/ARTEC initiatives at NTNU.

Koraljka Golub and Marcelo Milrad will present and analyse the cross-sector and cross-disciplinary Digital Humanities Initiative at Linnaeus University (LNU) along the axes of its strengths, weaknesses, opportunities and threats. Their long-term vision is to: 1) create a leading and innovative educational programme in this field; and, 2) to establish a prominent research regional centre that combines in novel ways already existing expertise from different departments and faculties working in close collaboration and co-creation with people and different organizations (both public and private sector) from the surrounding society. The main goals of this new initiative (launched in February 2016) at the first phase (12-15 months) are twofold; first, to establish the foundations for the creation of a DH educational programme and second, to carry out research and create an innovation centre at the wider region surrounding LNU, encompassing east southern Sweden. A combination of cross-disciplinary, cross-sector and international aspects would provide a solid ground to build a more or less unique international distance Master-level programme. Addressing future societal challenges would be eventually possible, 1) by highly skilled professionals whose education has been markedly enhanced by practice-informed education, and, 2) through joint, cross-sector innovation.

Marianne Ping Huang will present DARIAH-EU related activities in a Danish and European context, focusing on initiatives for cultural creative participation, including born digital cultural data and a presentation of open cross-sectoral innovation with DARIAH-EU Humanities at Scale (2015-2017). DARIAH-EU will set up its new Innovation Board in 2017 and host the first DARIAH-EU Innovation Forum with the Creativity World Forum in Aarhus, November 2017, intersecting with Aarhus European Capital of Culture 2017. DARIAH-EU’s move towards digitally enhanced public humanities, closer collaboration with GLAM (Galleries, Libraries, Archives, Museums) institutions, and public-private innovation will be discussed in light of the scope of DH and the Nordic Hub of DARIAH-EU.

DISCUSSION POINTS: PROSPECTS AND CHALLENGES

The great breadth of cross-disciplinary and organizational initiatives presented above presents significant potential for DH in Nordic countries. Major opportunities lie in the collaborative democratic tradition that supports re-combining already existing expertise and resources encompassing 1) different universities, 2) various disciplines, and 3) the wider community through input from related public and private sectors. These points serve to unite and consolidate already existing expertise in order to create new constellations for collaboration leading to new knowledge and products (expertise, education, research, public and relevant commercial services). Possibilities to collaborate across Nordic countries can take place at a number of levels, including joint research and innovation, education efforts, expertise and experience exchange, bringing in international views to address more regional challenges. Ensuing important value for the general public could be a (re)-affirmation of the value of humanities in particular, and academic practices in general.

Challenges would be discussed in terms of the emerging job market, the low number of students pursuing carriers in humanities at the Master level (e.g., in Sweden), and the fact that DH as a field is still in its infancy, leading to it being quite difficult to get funding and grants to carry out long-term research that sustain our efforts over time. Related to sustainability is the question on how to promote a dialogue and collaboration with potential industrial partners in order to run collaborative projects that go beyond just research. Not the least, epistemological, conceptual and terminological differences in approaches by the different disciplines and sectors may present further challenges and therefore may require additional resources to reach an understanding. Further, while there is a strong collaborative spirit across Nordic countries, there will certainly be administrative issues with cross-university collaboration as the current working structures are based on individual units.

Keywords
web archiving, digital preservation, digital born content, collaboration, tools development, curation, use cases
National Category
Other Humanities not elsewhere specified
Research subject
Humanities
Identifiers
urn:nbn:se:lnu:diva-62542 (URN)
Conference
Digital Humanities in the Nordic Countries 2nd Conference, Gothenburg, 14–16 March 2017
Available from: 2017-04-20 Created: 2017-04-20 Last updated: 2017-04-20Bibliographically approved
Cerratto-Pargman, T. & Milrad, M. (2016). Beyond Innovation in Mobile Learning: towards Sustainability in Schools. In: John Traxler & Agnes Kukulska-Hulme (Ed.), Mobile learning: the next generation (pp. 154-178). New York:: Routledge
Open this publication in new window or tab >>Beyond Innovation in Mobile Learning: towards Sustainability in Schools
2016 (English)In: Mobile learning: the next generation / [ed] John Traxler & Agnes Kukulska-Hulme, New York:: Routledge, 2016, p. 154-178Chapter in book (Refereed)
Place, publisher, year, edition, pages
New York:: Routledge, 2016
National Category
Interaction Technologies
Research subject
Computer and Information Sciences Computer Science, Media Technology
Identifiers
urn:nbn:se:lnu:diva-60883 (URN)978-0-415-65835-5 (ISBN)
Projects
PLACES VR
Available from: 2017-02-22 Created: 2017-02-22 Last updated: 2017-03-28Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-6937-345X

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