lnu.sePublications
Change search
Link to record
Permanent link

Direct link
BETA
Mirijamdotter, AnitaORCID iD iconorcid.org/0000-0002-3670-6537
Publications (10 of 87) Show all publications
Somerville, M. M., Chaudhary, N., Mirijamdotter, A. & Sayyad Abdi, E. (2019). Informed Systems: ‘Designing together’ for ‘learning together’. Journal of Library Administration, 59(1), 1-17
Open this publication in new window or tab >>Informed Systems: ‘Designing together’ for ‘learning together’
2019 (English)In: Journal of Library Administration, ISSN 0193-0826, E-ISSN 1540-3564, Vol. 59, no 1, p. 1-17Article in journal (Refereed) Published
Abstract [en]

Informed Systems promotes using information to learn during systems design and within designed systems, to advance co-worker capability and further organizational capacity. In this spirit, an Informed Systems Capacity Bridge Model is presented, which connects individual information use and collective workplace learning. The associated Information Curation and Knowledge Management Conceptual Map presents requisite elements of an information-focused and technology-enabled workplace ecosystem. Concluding reflections place information experience in the foreground to enhance ‘what works well’ for ‘learning together’ through ‘designing together’, to catalyze workplace learning, activate systems thinking, animate reflective dialogue, and catalyze organizational inquiry.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2019
Keywords
Informed Systems, Organizational learning, Soft Systems Methodology (SSM), Informed learning, Information Experience Design (IXD)
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-78013 (URN)10.1080/01930826.2018.1549403 (DOI)000469918200001 ()2-s2.0-85060928330 (Scopus ID)
Available from: 2019-02-02 Created: 2019-02-02 Last updated: 2019-08-29Bibliographically approved
Golshan, B., Elm, P. & Mirijamdotter, A. (2019). Methodological Inefficiencies for Investigating Digital Strategy: Application of Appreciative Systems Models for Longitudinal Studies. In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University: Conference Handbook. Paper presented at The Operational Research Society OR61 Annual Conference, 3-5 September 2019, Sibson Building, Kent University (pp. 157-158). The Operational Research Society, Article ID OR61A89.
Open this publication in new window or tab >>Methodological Inefficiencies for Investigating Digital Strategy: Application of Appreciative Systems Models for Longitudinal Studies
2019 (English)In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University: Conference Handbook, The Operational Research Society , 2019, p. 157-158, article id OR61A89Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Strategic Information Systems research has faced a significant methodological shortcoming in the recent decades. That is, while scholars appreciate the systemic nature of implications of digital technologies on operational and competitive environments, and the two-way relationship between investments in digital technologies and strategic moves, mainstream analytical approaches fail to grasp such systemic and bidirectional relationships. Consequently, cumulative research does not provide comprehensive contextualising and theorising the implications of emerging digital technologies on digital transformation of organizations, markets and industries. Investigating the process of digital transformation in an insurance company through the lenses of the Appreciative Systems Models for over eight years, we believe that the model can serve as the philosophical underpinning to devise new analytical models for investigating strategic information systems in a holistic perspective.

The model starts with two stranded ropes that depict the constant flux of events and ideas in the day-to-day life. Actors perceptions of such events and ideas could lead to interventions, or actions, that are justified through judgments and standers. The key point here is that both appreciations and actions affect not only the future flux of events and ideas, but also standards and values that future appreciations would be judged against. In the contexts of digital transformation, the flux of events and ideas represents technological innovations, disruptions and other emerging factors that shape the operational and competitive environments. Appreciations represent strategic intents that are formed by the managements perceptions and judged by the firms experience in acquiring and levering digital technologies. Actions represent business model reconfigurations in order to execute strategic intents. Using this model to develop a timeline based on each time that the organization undergo a change process, could help scholars, and practitioners alike, better understand emerging strategic intentions against the organizational technological and strategic know-how.

Place, publisher, year, edition, pages
The Operational Research Society, 2019
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-89019 (URN)
Conference
The Operational Research Society OR61 Annual Conference, 3-5 September 2019, Sibson Building, Kent University
Available from: 2019-09-09 Created: 2019-09-09 Last updated: 2019-09-18Bibliographically approved
Magnusson, L., Elm, P. & Mirijamdotter, A. (2019). On System Thinking and Information Security. In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University: Conference Handbook. Paper presented at The Operational Research Society OR61 Annual Conference (pp. 161-162). The Operational Research Society, Article ID OR61A151.
Open this publication in new window or tab >>On System Thinking and Information Security
2019 (English)In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University: Conference Handbook, The Operational Research Society , 2019, p. 161-162, article id OR61A151Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Security problems we have to deal with today regarding Internet are created by ourselves. Internet, initially created to handle US Government data traffic, evolved to become communication between different research institutes. The protocols that were used had no security at all. Today we still use this network to almost everything and the complexity has grown tremendously. Compared to when the network initially was created, we now try to protect assets rather than just communicate, divide users according to permission and accessibility, and deal with privacy issues. Basically, everything is depending on the network that initially was created with no security.

Privacy has been a critical security aspect for the EU, but with the event of the GDPR privacy is both a legal aspect and an auditable ICT concept. GDPR includes topics like: owning your own data, independent of who collected it and where it is stored, and; the right to be forgotten. Each data collector also needs to have a complete data-flow map, describing any privacy data sets in a flow, to make these traceable and ready for audit inspection. Any organization handling EU residents’ data, needs to adhere to proactive Information Security processes. 

GDPR is based on the principles of Governance, Risk, and Compliance. It is not a purely legal construct; it is a management and strategy issue, not an IT issue. Further examples relate to cloud services with distributed resources, which illustrate the complex problem situation.

There is a need for a new perspective, moving from systems management to data flow management. We propose a systemic model which illustrate processes and flows within a fractal structure; we build on Beer’s Viable System Model. Such a model enables mapping of complexity and data flows and provide a tool for auditing and, thus, enable meeting the requirements of GDPR.

Place, publisher, year, edition, pages
The Operational Research Society, 2019
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-89020 (URN)
Conference
The Operational Research Society OR61 Annual Conference
Available from: 2019-09-09 Created: 2019-09-09 Last updated: 2019-09-18Bibliographically approved
Golshan, B., Elm, P. & Mirijamdotter, A. (2018). Digital Capability for Practice: Implications of Appreciative Systems Model on Analysing Organisational Strategies. In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University: . Paper presented at OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University (pp. 215-215). Birmingham: The Operational Research Society, Article ID OR60A3482.
Open this publication in new window or tab >>Digital Capability for Practice: Implications of Appreciative Systems Model on Analysing Organisational Strategies
2018 (English)In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: The Operational Research Society , 2018, p. 215-215, article id OR60A3482Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

IT-enabled innovations continually disrupt logics of value, competition and organisation in a growing number of industries. Increasingly, value is created, delivered and captured in complex cross-industry value networks through which external resources and capabilities are accessed. Accordingly, strategic intentions for interorganisational collaborations have become an integral part of the overall strategic framework for firms operating in such environments.

Driving from the Appreciative Systems Model, Digital capability and Strategy as Practice perspectives, the proposed model illustrates how and why strategic decisions are made and sustained in complex digitalised environments. That is, events and ideas such as technological change, competition, business trends or internal shortcomings leads to formulation of strategic intentions that are validated by the organisational digital capability. The action phase that follows might involve business model reconfiguration and investments in new IS competencies. Lessons learnt during such cycle adding to the newly acquired IS competencies reinforces the organisational digital capability, which elevates the standards used for formulating future appreciations. 

In line with the emerging literature on the concept of digital capability, the proposed framework accounts for the two-way relationship between IS/IT and organisational strategies. That is, previous investments in IS/IT functions affect standards and perceptions of events and ideas, which lead to changed appreciations. The action phase that follows might include investments in new IS/IT functions which in turn affect the future cycles. The concepts of appreciation and action also comply with the notions of strategy as intended (appreciation) verses strategy as executed (action), and how both of them affect future cycles.

Place, publisher, year, edition, pages
Birmingham: The Operational Research Society, 2018
Keywords
Appreciative Systems Model; Digital Capability; Strategy as Practice
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-78294 (URN)
Conference
OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University
Available from: 2018-10-12 Created: 2018-10-12 Last updated: 2018-10-17Bibliographically approved
Runardotter, M., Chronéer, D., Mirijamdotter, A. & Ståhlbröst, A. (2018). Digital transformation in public agencies: Oh roadmap, where art thou?. In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: he Operational Research Society. Paper presented at OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University (pp. 200-201). Birmingham: The Operational Research Society, Article ID OR60A3464.
Open this publication in new window or tab >>Digital transformation in public agencies: Oh roadmap, where art thou?
2018 (English)In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: he Operational Research Society, Birmingham: The Operational Research Society , 2018, p. 200-201, article id OR60A3464Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Swedish public agencies are struggling with how to accomplish digital transformation throughout their organisations. The reason for their efforts rests with the highly set IT-goal; Sweden should be superior in seizing the opportunities that digitalization brings along. Our research shows that public agencies are clear over what is expected, but for most of them, it is not obvious how to tackle this challenge.

Digital transformation aims at changing the way of working, roles, and business offerings enabled by adoption of digital technologies in an organization. As such, it requires changes at various levels from operational, via organizational and managerial to societal levels. We reason that public agencies are in need of systems thinking – when the challenges around developing organizational preconditions and processes for digital transformation are as diverse as, e.g., digital capability, innovative capability, create open engagement between stakeholders (external and internal), and new ways to manage it all; a change of mindset is required. Only with new ways of looking at and doing things, public agencies will reach the policies on openness, transparency and collaboration, which are expected outcomes of digital transformation.

We aim to explore what strategies, plans and activities are needed, in order to ensure that digital transformation actually happens in public agencies. In addition, we argue that approaches and methods for user involvement must be applied among various involved stakeholders – we focus especially on issues of participation and user involvement. Thus, our intention is to explore using Soft Systems Methodology for guiding two involved public agencies in this project, in search for a, so called, digital transformation roadmap. Moreover, we also aim to include the Viable System Model to guide accurate diagnoses of the systems, thereby being capable of suggesting viable ways forward.

Place, publisher, year, edition, pages
Birmingham: The Operational Research Society, 2018
Keywords
Digital transformation, Public agencies, Soft Systems Methodology, Viable System Model
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-77842 (URN)
Conference
OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University
Available from: 2018-09-18 Created: 2018-09-18 Last updated: 2018-10-22Bibliographically approved
Gibney, M., Mirijamdotter, A., Somerville, M. M., Elm, P. & Pireva Nuci, K. (2018). Evolution of a Course: Instructional Design Elements and Impacts. In: UBT International Conference: . Paper presented at UBT International Conference, October 27, 2018, Pristna, Kosovo. UBT Knowledge Center, Article ID 125.
Open this publication in new window or tab >>Evolution of a Course: Instructional Design Elements and Impacts
Show others...
2018 (English)In: UBT International Conference, UBT Knowledge Center , 2018, article id 125Conference paper, Published paper (Refereed)
Abstract [en]

During the 2017 Spring semester, international educators from Sweden and the United States collaborated on delivery of an Information Systems, Analysis, Design and Modeling graduate course at the University for Business and Technology (UBT) in Kosovo. In the Spring of 2018, the team taught course was offered a second time, with both graduate and undergraduate students. In the first year, student work focused on the conceptual design of a UBT Knowledge Center ecosystem, using Soft Systems Methodology (SSM) co-design tools. The Spring 2018 course built upon and expanded this work through more granular exploration of possible local systems designs for making local knowledge discoverable, employing SSM and emphasizing Informed Learning to foster an enriched exploration of the topic. Differences between the pedagogical course design and student experience reflections will be explored in this paper to highlight the impact of ‘flipped classroom’ teaching and cross- disciplinary/cross-degree group work, within the larger context of systems thinking educational efficacy.

Place, publisher, year, edition, pages
UBT Knowledge Center, 2018
Keywords
Soft Systems Methodology (SSM), Near-peer mentoring, Co- teaching, Flipped Classroom, Interdisciplinary collaboration, Informed learning
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-81677 (URN)10.33107/ubt-ic.2018.125 (DOI)978-9951-437-69-1 (ISBN)
Conference
UBT International Conference, October 27, 2018, Pristna, Kosovo
Available from: 2019-04-04 Created: 2019-04-04 Last updated: 2019-04-11Bibliographically approved
Elm, P., Iqbal, S. & Mirijamdotter, A. (2018). Exploring threshold concept when teaching Systems Thinking and Soft Systems Methodology. In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: The Operational Research Society. Paper presented at OR60 The OR Society Annual Conference, 11-13 September, 2018, Lancaster (pp. 202-202). Birmingham, UK: The Operational Research Society, Article ID OR60A3581.
Open this publication in new window or tab >>Exploring threshold concept when teaching Systems Thinking and Soft Systems Methodology
2018 (English)In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: The Operational Research Society, Birmingham, UK: The Operational Research Society , 2018, p. 202-202, article id OR60A3581Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

It has been argued that the threshold concepts of a discipline are the gateways to a deeper understanding of disciplinary knowledge. These are also keys to improving student learning outcomes and progressive learning. Research has been done on systems as a threshold concept for understanding other disciplinary issues, like sustainability. However, we explore the threshold concepts of understanding systems itself, that is, in this case the disciplinary framework of systems thinking and Soft Systems Methodology. The term threshold concept is stated as having emerged from the UK project Enhancing Teaching and Learning Environments in Undergraduate Courses. It is argued to be a means leading to a transformed way of understanding or learning. Five key characteristics of threshold concepts have been identified in previous research. These are troublesome knowledge, transformation, irreversibility, integration, and boundedness. Later on, reconstitution, discourse and liminality were added.

We have explored threshold concepts for teaching systems thinking and Soft Systems Methodology in a mixed knowledge environment, including students from different disciplines, in a developing country. The students were presented with an issue related to their everyday life as university students and with the aim of applying systems thinking ideas and techniques for the betterment of their university and, in the long run, their society. They were also asked to write a reflection paper related to the learning objectives of the course and on what they have learnt about Soft Systems Methodology (theory) and when applied to the specific case. We report on which pertinent threshold concepts we have identified, both of our own experience as teachers and of the students’ reflection papers.

Place, publisher, year, edition, pages
Birmingham, UK: The Operational Research Society, 2018
Keywords
Systems thinking; Threshold concept; Soft Systems Methodology, Kosovo, developing country
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-77806 (URN)
Conference
OR60 The OR Society Annual Conference, 11-13 September, 2018, Lancaster
Available from: 2018-09-16 Created: 2018-09-16 Last updated: 2018-10-22Bibliographically approved
Somerville, M. M., Mirijamdotter, A., Bruce, C. S., Stoodley, I. & Pireva, K. (2018). From global theories to local practice and original knowledge: Learning the way through systems co-design. In: Information Literacy: From Practice to Research and Back Again - Library Theory and Research with Information Literacy: Section joint session with Information Literacy Section and Library Theory and Research Section. Paper presented at IFLA WLIC 2018, International Federation of Library Associations and Institutions, World Library and Information Congress, Kuala Lumpur, Malaysia.
Open this publication in new window or tab >>From global theories to local practice and original knowledge: Learning the way through systems co-design
Show others...
2018 (English)In: Information Literacy: From Practice to Research and Back Again - Library Theory and Research with Information Literacy: Section joint session with Information Literacy Section and Library Theory and Research Section, 2018Conference paper, Published paper (Refereed)
Abstract [en]

Information focused, learning centered, and systems enabled, Informed Systems (Somerville, United States) guides collaborative design (co-design) of the University for Business and Technology Knowledge Center in Pristina, Kosovo. Conceptual modeling activities since April 2017 engage students in integrating Informed Learning theory (Bruce, Australia) and Soft Systems Methodology (Checkland, England) to progress a shared vision to make local knowledge visible through co-created systems, services, and resources. Foundational Informed Learning categories, information and communication technologies, information sources, and information and knowledge generation -to progress information curation and knowledge management– illustrate the transformative potential of this theory-to-practice initiative, customized to local priorities and values.

Keywords
Informed Systems, Informed Learning, Kosovo
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-77071 (URN)
Conference
IFLA WLIC 2018, International Federation of Library Associations and Institutions, World Library and Information Congress, Kuala Lumpur, Malaysia
Available from: 2018-08-07 Created: 2018-08-07 Last updated: 2019-10-23Bibliographically approved
Somerville, M. M., Mirijamdotter, A., Bruce, C. S., Chaudhary, N. & Salavati, S. (2018). Informed Systems: To Advance Organizational Capacity and Co-Worker Capability. In: Proceedings of the 51st Hawaii International Conference on System Sciences: . Paper presented at Hawaii International Conference on System Sciences 2018 (pp. 5327-5334). Honolulu, HI 96822: ScholarSpace, Hamilton Library, the University of Hawaii at Manoa
Open this publication in new window or tab >>Informed Systems: To Advance Organizational Capacity and Co-Worker Capability
Show others...
2018 (English)In: Proceedings of the 51st Hawaii International Conference on System Sciences, Honolulu, HI 96822: ScholarSpace, Hamilton Library, the University of Hawaii at Manoa , 2018, p. 5327-5334Conference paper, Published paper (Refereed)
Abstract [en]

Since its introduction at HICSS-39, Informed Systems has evolved both through and as a process of organizational design for -˜learning in action.’ Fortified by Bruce’s informed learning theory and fostered by Checkland’s soft systems methodology, the approach is catalysed by participatory design, elaborated by action research, and expressed as information experience. The aim throughout is information exchange for knowledge creation through -˜working together.’ Organizational capacity builds as colleagues use information to learn in ever expanding professional contexts. This paper explores aspects of the -˜bridge’ between individual and collective learning through enabling organizational systems and associated professional practices. An Informed Systems Capability Bridge Model and Information Curation and Knowledge Management Map detail processes and elements of a prototype system, generated from original research on co-workers’ information experience. Concluding reflections explore value added synergies from information-centered, action-oriented, technology-enabled, and learning-focused systems design.

Place, publisher, year, edition, pages
Honolulu, HI 96822: ScholarSpace, Hamilton Library, the University of Hawaii at Manoa, 2018
Series
Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS), ISSN 1530-1605, E-ISSN 2572-6862
Keywords
Topics in Organizational Systems and Technology information, systems, learning, organization, knowledge
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-73277 (URN)10.24251/HICSS.2018.664 (DOI)978-0-9981331-1-9 (ISBN)
Conference
Hawaii International Conference on System Sciences 2018
Available from: 2018-04-23 Created: 2018-04-23 Last updated: 2019-06-12Bibliographically approved
Chatzipanagiotou, N. & Mirijamdotter, A. (2018). Library Managers’ Use of Digital Technologies in Everyday Work Practices: An Application of Human Activity Systems Modeling. In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: The Operational Research Society. Paper presented at OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University (pp. 153-153). , Article ID OR60A3507.
Open this publication in new window or tab >>Library Managers’ Use of Digital Technologies in Everyday Work Practices: An Application of Human Activity Systems Modeling
2018 (English)In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: The Operational Research Society, 2018, p. 153-153, article id OR60A3507Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

As has been argued by systems thinking scholars, science and scientific thinking can be seen as socially constructed systems of institutionalized sets of activities through which systems thinking emerged. In this paper, the development of systems approaches is discussed to argue for the research approach adopted. Further, main concepts of systems thinking such as complexity, worldview, and human activity systems are discussed and applied to empirical data on academic library managers’ use of digital technologies in their everyday work practices. Recognizing that the use of digital technologies has changed the way we live, work and communicate, we explore in depth library managers’ everyday work practices with a focus on the way they use information for managing their organization. Practices refer to what library managers do when they do their job using digital technologies. Their work practices are presented as a complex reality where different managers have different, although interconnected, perspectives and see different priorities. The use of digital technologies is part of library managers’ everyday work practices. However not all managers have the same perspectives on the use of digital technologies. The various interacting perceptions of reality can be explored as different managers have different worldviews that affect their respective approach of managing and of using the technology for that purpose. The Library organization is conceptualized as an information-intensive ecosystem consisting of complex interplays among academic library managers, everyday work practices, digital technologies and content. Within the library system, several human activity systems constructed by managers exist. By the use of Soft Systems Methodology modelling we illustrate some of these existing human activity systems and relate these to purpose and function within the overall organization. Our focus is on information created and mediated within these human activity systems and discuss the means of technology to facilitate managers’ everyday work practices.

Keywords
Systems Thinking, Soft System Methodology Modeling Techniques, Information-Intensive Organizations, Digital Technologies, Library Managers.
National Category
Information Studies
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-78219 (URN)
Conference
OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University
Available from: 2018-10-09 Created: 2018-10-09 Last updated: 2018-10-22Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-3670-6537

Search in DiVA

Show all publications