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Publications (10 of 10) Show all publications
Aidemark, J., Eberhagen, N. & Sterner, H. (2007). An Evaluation of a KM Diagnostic Instrument. In: Nummenmaa, J., & Söderström, E. (Ed.), Proceedings of the 6th International Conference on Perspectives in Business Information Research - BIR'2007: . Paper presented at International Conference on Perspectives in Business Information Research, Department of Computer Sciences, University of Tampere, Finland, 5-6 October 2007 (pp. 7-21). Tampere, Finland: Department of Computer Sciences, University of Tampere
Open this publication in new window or tab >>An Evaluation of a KM Diagnostic Instrument
2007 (English)In: Proceedings of the 6th International Conference on Perspectives in Business Information Research - BIR'2007 / [ed] Nummenmaa, J., & Söderström, E., Tampere, Finland: Department of Computer Sciences, University of Tampere , 2007, p. 7-21Conference paper, Published paper (Refereed)
Abstract [en]

Knowledge management is today an established approach to improve and renew organizations. The right use of information systems are often essential element in a successful KM strategy, however creating the right mix of KM activities and system is difficult and failures are frequent. Getting a good grip of the current situation and the special condition of the organization is therefore essential. In this paper we study an initiating questionnaire, taken from the KM literature, with a background in US management consulting industry. The aim of the paper is to evaluate the questionnaire, from a Swedish perspective. This is done with the aim to search for more general advice for anyone wanting to adapt and use such a questionnaire in their own situation. For this purpose, a number of applications of the questionnaire is presented and investigated. The outcome of the study is an initial assessment of the usefulness of the questionnaire and some recommendations for further use and research into the questionnaire. The usefulness seems to depend on the situation of persons that the questionnaire is given to. The analysis shows that the questionnaire seems to fit rather well to companies that were included in the study, especially on a management level. However, some possible problem areas were also discovered, the background, motivation and work situation of some personnel group could interfere with the effectiveness of the questionnaire.

Place, publisher, year, edition, pages
Tampere, Finland: Department of Computer Sciences, University of Tampere, 2007
Series
Department of Computer Sciences Series of Publications A, ISSN 1795-4274 ; A-2007-4
Keywords
Knowledge Management, Evaluation, Questionnaire
National Category
Computer and Information Sciences
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:vxu:diva-4743 (URN)978-951-44-7096-7 (ISBN)
Conference
International Conference on Perspectives in Business Information Research, Department of Computer Sciences, University of Tampere, Finland, 5-6 October 2007
Available from: 2007-10-11 Created: 2007-10-11 Last updated: 2018-01-13Bibliographically approved
Sterner, H. (2005). Challenging the Control Paradigm in Competence Management Systems. In: 4th International Conference on Business Informatics Research (BIR-2005), Skövde: . Paper presented at Business Informatics Research.
Open this publication in new window or tab >>Challenging the Control Paradigm in Competence Management Systems
2005 (English)In: 4th International Conference on Business Informatics Research (BIR-2005), Skövde, 2005Conference paper, Published paper (Refereed)
National Category
Information Systems, Social aspects
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-31235 (URN)
Conference
Business Informatics Research
Available from: 2013-12-11 Created: 2013-12-11 Last updated: 2015-08-07Bibliographically approved
Sterner, H. (2004). Organizational Competence Provision - contributions from systemic perspectives on the management of "people issues". In: Hans Röck (Ed.), 3rd International Conference on Business Informatics Research (BIR-2004): . Paper presented at Business Informatics Research. Aachen
Open this publication in new window or tab >>Organizational Competence Provision - contributions from systemic perspectives on the management of "people issues"
2004 (English)In: 3rd International Conference on Business Informatics Research (BIR-2004) / [ed] Hans Röck, Aachen, 2004Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Aachen: , 2004
National Category
Information Systems, Social aspects
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-31236 (URN)3-8322-3251-6 (ISBN)
Conference
Business Informatics Research
Available from: 2013-12-11 Created: 2013-12-11 Last updated: 2015-08-07Bibliographically approved
Aidemark, J. & Sterner, H. (2003). A Framework for Strategic Balancing of Knowledge Management Initiatives. In: Ralph Sprague (Ed.), Proceedings of the 36th Annual Hawaii International Conference on System Sciences, 2003: . Paper presented at HICSS.36, January 6 – 9, 2003, Hilton Waikoloa Village, Big Island, Hawaii. IEEE. IEEE Press
Open this publication in new window or tab >>A Framework for Strategic Balancing of Knowledge Management Initiatives
2003 (English)In: Proceedings of the 36th Annual Hawaii International Conference on System Sciences, 2003 / [ed] Ralph Sprague, IEEE Press, 2003Conference paper, Published paper (Refereed)
Abstract [en]

Enterprises need to understand the impact of different types of knowledge management (KM) approaches on business strategy, and how they interact with other types of initiatives to produce synergistic effects. The hypothesis of this paper is that a model based on the balanced scorecard approach (BSC) can be used to balance the diverse set of KM approaches that are described in the KM literature. A literature study has been carried out connecting general examples of BSC objectives to KM approaches and applications. The resulting framework indicates that each of the major aspects of KM has its place in the BSC model, and thus has a role in the success of the company from a strategic viewpoint. A KM strategy according to this perspective should articulate how a company intends to strike a balance between different KM approaches. Contributions of the framework to related theory are discussed and illustrated by using a rich case from literature.

Place, publisher, year, edition, pages
IEEE Press, 2003
National Category
Information Systems, Social aspects
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-31238 (URN)10.1109/HICSS.2003.1174269 (DOI)0-7695-1874-5 (ISBN)
Conference
HICSS.36, January 6 – 9, 2003, Hilton Waikoloa Village, Big Island, Hawaii. IEEE
Available from: 2013-12-12 Created: 2013-12-12 Last updated: 2016-05-30Bibliographically approved
Sterner, H. (2003). Contributions to Strategic Competence Provision: Concepts and Method. In: Bernd Viehweger, BIR, Humboldt-Universität zu Berlin (Ed.), Perspectives in business informatics research: proceedings of the BIR 2003 conference. Paper presented at Business Information Research. Aachen
Open this publication in new window or tab >>Contributions to Strategic Competence Provision: Concepts and Method
2003 (English)In: Perspectives in business informatics research: proceedings of the BIR 2003 conference / [ed] Bernd Viehweger, BIR, Humboldt-Universität zu Berlin, Aachen, 2003Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Aachen: , 2003
Series
Berichte aus der Wirtschaftsinformatik
National Category
Information Systems, Social aspects
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-31237 (URN)3-8322-1977-3 (ISBN)
Conference
Business Information Research
Available from: 2013-12-11 Created: 2013-12-11 Last updated: 2015-08-07Bibliographically approved
Sterner, H. (2001). KMM: a methodological framework for managing organisational knowledge development. In: Proceedings of IFIP WG 8.2, July, Boise, Idaho: . Paper presented at IFIP WG 8.2.
Open this publication in new window or tab >>KMM: a methodological framework for managing organisational knowledge development
2001 (English)In: Proceedings of IFIP WG 8.2, July, Boise, Idaho, 2001Conference paper, Published paper (Refereed)
National Category
Information Systems, Social aspects
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-31240 (URN)
Conference
IFIP WG 8.2
Available from: 2013-12-12 Created: 2013-12-12 Last updated: 2015-08-05Bibliographically approved
Sterner, H. (2000). Knowledge Management Methodologies: Contributions from Systems Thinking, Decision Making and Organisational Learning. (Licentiate dissertation). Stockholm: KTH
Open this publication in new window or tab >>Knowledge Management Methodologies: Contributions from Systems Thinking, Decision Making and Organisational Learning
2000 (English)Licentiate thesis, monograph (Other academic)
Place, publisher, year, edition, pages
Stockholm: KTH, 2000. p. 87
Series
Report series - Department of Computer & Systems Sciences, ISSN 1101-8526 ; 00:7
National Category
Information Systems, Social aspects
Research subject
Computer and Information Sciences Computer Science; Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-31242 (URN)
Opponent
Supervisors
Available from: 2015-12-11 Created: 2013-12-12 Last updated: 2015-12-11Bibliographically approved
Sterner, H. (2000). Knowledge Management Methodologies: Contributions from Systems Thinking, Decision Making and Organisational Learning. (Licentiate dissertation). Stockholm: Stockholm University
Open this publication in new window or tab >>Knowledge Management Methodologies: Contributions from Systems Thinking, Decision Making and Organisational Learning
2000 (English)Licentiate thesis, monograph (Other academic)
Place, publisher, year, edition, pages
Stockholm: Stockholm University, 2000. p. 87
Series
SU-KTH/DSV/R--00/7--SE, ISSN 1101-8526 ; 00-007
National Category
Information Systems, Social aspects
Research subject
Computer and Information Sciences Computer Science
Identifiers
urn:nbn:se:lnu:diva-33926 (URN)
Opponent
Supervisors
Available from: 2014-04-28 Created: 2014-04-20 Last updated: 2014-04-28Bibliographically approved
Sterner, H. (2000). Making Decisions, Sense, and Policy: Towards a Process Oriented Framework for Managing Organizational Knowing. In: Proceedings of IFIP WG 8.3, Stockholm, July: . Paper presented at IFIP WG 8.3.
Open this publication in new window or tab >>Making Decisions, Sense, and Policy: Towards a Process Oriented Framework for Managing Organizational Knowing
2000 (English)In: Proceedings of IFIP WG 8.3, Stockholm, July, 2000Conference paper, Published paper (Refereed)
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:lnu:diva-31241 (URN)
Conference
IFIP WG 8.3
Available from: 2013-12-12 Created: 2013-12-12 Last updated: 2015-08-03Bibliographically approved
Sterner, H. (2000). Managing organisational knowing: a conceptual framework for making decisions, sense and policy. In: D. Remnyi (Ed.), Proceedings of EKCK2000, 26-27 Oct, Bled, Slovenia: . Paper presented at EKCK2000.
Open this publication in new window or tab >>Managing organisational knowing: a conceptual framework for making decisions, sense and policy
2000 (English)In: Proceedings of EKCK2000, 26-27 Oct, Bled, Slovenia / [ed] D. Remnyi, 2000Conference paper, Published paper (Refereed)
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:lnu:diva-31239 (URN)
Conference
EKCK2000
Available from: 2013-12-12 Created: 2013-12-12 Last updated: 2015-08-03Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-2955-4368

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