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Elm, Patrik
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Publications (10 of 25) Show all publications
Golshan, B., Elm, P. & Mirijamdotter, A. (2019). Methodological Inefficiencies for Investigating Digital Strategy: Application of Appreciative Systems Models for Longitudinal Studies. In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University: Conference Handbook. Paper presented at The Operational Research Society OR61 Annual Conference, 3-5 September 2019, Sibson Building, Kent University (pp. 157-158). The Operational Research Society, Article ID OR61A89.
Open this publication in new window or tab >>Methodological Inefficiencies for Investigating Digital Strategy: Application of Appreciative Systems Models for Longitudinal Studies
2019 (English)In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University: Conference Handbook, The Operational Research Society , 2019, p. 157-158, article id OR61A89Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Strategic Information Systems research has faced a significant methodological shortcoming in the recent decades. That is, while scholars appreciate the systemic nature of implications of digital technologies on operational and competitive environments, and the two-way relationship between investments in digital technologies and strategic moves, mainstream analytical approaches fail to grasp such systemic and bidirectional relationships. Consequently, cumulative research does not provide comprehensive contextualising and theorising the implications of emerging digital technologies on digital transformation of organizations, markets and industries. Investigating the process of digital transformation in an insurance company through the lenses of the Appreciative Systems Models for over eight years, we believe that the model can serve as the philosophical underpinning to devise new analytical models for investigating strategic information systems in a holistic perspective.

The model starts with two stranded ropes that depict the constant flux of events and ideas in the day-to-day life. Actors perceptions of such events and ideas could lead to interventions, or actions, that are justified through judgments and standers. The key point here is that both appreciations and actions affect not only the future flux of events and ideas, but also standards and values that future appreciations would be judged against. In the contexts of digital transformation, the flux of events and ideas represents technological innovations, disruptions and other emerging factors that shape the operational and competitive environments. Appreciations represent strategic intents that are formed by the managements perceptions and judged by the firms experience in acquiring and levering digital technologies. Actions represent business model reconfigurations in order to execute strategic intents. Using this model to develop a timeline based on each time that the organization undergo a change process, could help scholars, and practitioners alike, better understand emerging strategic intentions against the organizational technological and strategic know-how.

Place, publisher, year, edition, pages
The Operational Research Society, 2019
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-89019 (URN)
Conference
The Operational Research Society OR61 Annual Conference, 3-5 September 2019, Sibson Building, Kent University
Available from: 2019-09-09 Created: 2019-09-09 Last updated: 2019-09-18Bibliographically approved
Magnusson, L., Elm, P. & Mirijamdotter, A. (2019). On System Thinking and Information Security. In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University: Conference Handbook. Paper presented at The Operational Research Society OR61 Annual Conference (pp. 161-162). The Operational Research Society, Article ID OR61A151.
Open this publication in new window or tab >>On System Thinking and Information Security
2019 (English)In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University: Conference Handbook, The Operational Research Society , 2019, p. 161-162, article id OR61A151Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Security problems we have to deal with today regarding Internet are created by ourselves. Internet, initially created to handle US Government data traffic, evolved to become communication between different research institutes. The protocols that were used had no security at all. Today we still use this network to almost everything and the complexity has grown tremendously. Compared to when the network initially was created, we now try to protect assets rather than just communicate, divide users according to permission and accessibility, and deal with privacy issues. Basically, everything is depending on the network that initially was created with no security.

Privacy has been a critical security aspect for the EU, but with the event of the GDPR privacy is both a legal aspect and an auditable ICT concept. GDPR includes topics like: owning your own data, independent of who collected it and where it is stored, and; the right to be forgotten. Each data collector also needs to have a complete data-flow map, describing any privacy data sets in a flow, to make these traceable and ready for audit inspection. Any organization handling EU residents’ data, needs to adhere to proactive Information Security processes. 

GDPR is based on the principles of Governance, Risk, and Compliance. It is not a purely legal construct; it is a management and strategy issue, not an IT issue. Further examples relate to cloud services with distributed resources, which illustrate the complex problem situation.

There is a need for a new perspective, moving from systems management to data flow management. We propose a systemic model which illustrate processes and flows within a fractal structure; we build on Beer’s Viable System Model. Such a model enables mapping of complexity and data flows and provide a tool for auditing and, thus, enable meeting the requirements of GDPR.

Place, publisher, year, edition, pages
The Operational Research Society, 2019
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-89020 (URN)
Conference
The Operational Research Society OR61 Annual Conference
Available from: 2019-09-09 Created: 2019-09-09 Last updated: 2019-09-18Bibliographically approved
Golshan, B., Elm, P. & Mirijamdotter, A. (2018). Digital Capability for Practice: Implications of Appreciative Systems Model on Analysing Organisational Strategies. In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University: . Paper presented at OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University (pp. 215-215). Birmingham: The Operational Research Society, Article ID OR60A3482.
Open this publication in new window or tab >>Digital Capability for Practice: Implications of Appreciative Systems Model on Analysing Organisational Strategies
2018 (English)In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: The Operational Research Society , 2018, p. 215-215, article id OR60A3482Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

IT-enabled innovations continually disrupt logics of value, competition and organisation in a growing number of industries. Increasingly, value is created, delivered and captured in complex cross-industry value networks through which external resources and capabilities are accessed. Accordingly, strategic intentions for interorganisational collaborations have become an integral part of the overall strategic framework for firms operating in such environments.

Driving from the Appreciative Systems Model, Digital capability and Strategy as Practice perspectives, the proposed model illustrates how and why strategic decisions are made and sustained in complex digitalised environments. That is, events and ideas such as technological change, competition, business trends or internal shortcomings leads to formulation of strategic intentions that are validated by the organisational digital capability. The action phase that follows might involve business model reconfiguration and investments in new IS competencies. Lessons learnt during such cycle adding to the newly acquired IS competencies reinforces the organisational digital capability, which elevates the standards used for formulating future appreciations. 

In line with the emerging literature on the concept of digital capability, the proposed framework accounts for the two-way relationship between IS/IT and organisational strategies. That is, previous investments in IS/IT functions affect standards and perceptions of events and ideas, which lead to changed appreciations. The action phase that follows might include investments in new IS/IT functions which in turn affect the future cycles. The concepts of appreciation and action also comply with the notions of strategy as intended (appreciation) verses strategy as executed (action), and how both of them affect future cycles.

Place, publisher, year, edition, pages
Birmingham: The Operational Research Society, 2018
Keywords
Appreciative Systems Model; Digital Capability; Strategy as Practice
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-78294 (URN)
Conference
OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University
Available from: 2018-10-12 Created: 2018-10-12 Last updated: 2018-10-17Bibliographically approved
Gibney, M., Mirijamdotter, A., Somerville, M. M., Elm, P. & Pireva Nuci, K. (2018). Evolution of a Course: Instructional Design Elements and Impacts. In: UBT International Conference: . Paper presented at UBT International Conference, October 27, 2018, Pristna, Kosovo. UBT Knowledge Center, Article ID 125.
Open this publication in new window or tab >>Evolution of a Course: Instructional Design Elements and Impacts
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2018 (English)In: UBT International Conference, UBT Knowledge Center , 2018, article id 125Conference paper, Published paper (Refereed)
Abstract [en]

During the 2017 Spring semester, international educators from Sweden and the United States collaborated on delivery of an Information Systems, Analysis, Design and Modeling graduate course at the University for Business and Technology (UBT) in Kosovo. In the Spring of 2018, the team taught course was offered a second time, with both graduate and undergraduate students. In the first year, student work focused on the conceptual design of a UBT Knowledge Center ecosystem, using Soft Systems Methodology (SSM) co-design tools. The Spring 2018 course built upon and expanded this work through more granular exploration of possible local systems designs for making local knowledge discoverable, employing SSM and emphasizing Informed Learning to foster an enriched exploration of the topic. Differences between the pedagogical course design and student experience reflections will be explored in this paper to highlight the impact of ‘flipped classroom’ teaching and cross- disciplinary/cross-degree group work, within the larger context of systems thinking educational efficacy.

Place, publisher, year, edition, pages
UBT Knowledge Center, 2018
Keywords
Soft Systems Methodology (SSM), Near-peer mentoring, Co- teaching, Flipped Classroom, Interdisciplinary collaboration, Informed learning
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-81677 (URN)10.33107/ubt-ic.2018.125 (DOI)978-9951-437-69-1 (ISBN)
Conference
UBT International Conference, October 27, 2018, Pristna, Kosovo
Available from: 2019-04-04 Created: 2019-04-04 Last updated: 2019-04-11Bibliographically approved
Elm, P., Iqbal, S. & Mirijamdotter, A. (2018). Exploring threshold concept when teaching Systems Thinking and Soft Systems Methodology. In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: The Operational Research Society. Paper presented at OR60 The OR Society Annual Conference, 11-13 September, 2018, Lancaster (pp. 202-202). Birmingham, UK: The Operational Research Society, Article ID OR60A3581.
Open this publication in new window or tab >>Exploring threshold concept when teaching Systems Thinking and Soft Systems Methodology
2018 (English)In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham: The Operational Research Society, Birmingham, UK: The Operational Research Society , 2018, p. 202-202, article id OR60A3581Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

It has been argued that the threshold concepts of a discipline are the gateways to a deeper understanding of disciplinary knowledge. These are also keys to improving student learning outcomes and progressive learning. Research has been done on systems as a threshold concept for understanding other disciplinary issues, like sustainability. However, we explore the threshold concepts of understanding systems itself, that is, in this case the disciplinary framework of systems thinking and Soft Systems Methodology. The term threshold concept is stated as having emerged from the UK project Enhancing Teaching and Learning Environments in Undergraduate Courses. It is argued to be a means leading to a transformed way of understanding or learning. Five key characteristics of threshold concepts have been identified in previous research. These are troublesome knowledge, transformation, irreversibility, integration, and boundedness. Later on, reconstitution, discourse and liminality were added.

We have explored threshold concepts for teaching systems thinking and Soft Systems Methodology in a mixed knowledge environment, including students from different disciplines, in a developing country. The students were presented with an issue related to their everyday life as university students and with the aim of applying systems thinking ideas and techniques for the betterment of their university and, in the long run, their society. They were also asked to write a reflection paper related to the learning objectives of the course and on what they have learnt about Soft Systems Methodology (theory) and when applied to the specific case. We report on which pertinent threshold concepts we have identified, both of our own experience as teachers and of the students’ reflection papers.

Place, publisher, year, edition, pages
Birmingham, UK: The Operational Research Society, 2018
Keywords
Systems thinking; Threshold concept; Soft Systems Methodology, Kosovo, developing country
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-77806 (URN)
Conference
OR60 The OR Society Annual Conference, 11-13 September, 2018, Lancaster
Available from: 2018-09-16 Created: 2018-09-16 Last updated: 2018-10-22Bibliographically approved
Magnusson, L., Elm, P. & Mirijamdotter, A. (2018). Towards secure data flow oriented multi-vendor IT governance models. International Journal of Business and Technology, 6(3), 1-9, Article ID 8.
Open this publication in new window or tab >>Towards secure data flow oriented multi-vendor IT governance models
2018 (English)In: International Journal of Business and Technology, ISSN 2223-8387, Vol. 6, no 3, p. 1-9, article id 8Article in journal (Refereed) Published
Abstract [en]

Today, still, ICT Governance is being regarded as a departmental concern, not an overall organizational concern. History has shown us that implementation strategies, which are based on departments, results in fractional implementations leading to ad hoc solutions with no central control and stagnation for the in-house ICT strategy. Further, this recently has created an opinion trend; many are talking about the ICT department as being redundant, a dying out breed, which should be replaced by on-demand specialized external services. Clearly, the evermore changing surroundings do force organizations to accelerate the pace of new adaptations within their ICT plans, more vivacious than most organizations currently is able to. This leads to that ICT departments tend to be reactive rather than acting proactively and take the lead in the increased transformation pace in which organizations find themselves. Simultaneously, the monolithic systems of the 1980ies/1990ies is often very dominating in an organization, consume too much of the yearly IT budget, leaving healthy system development behind. These systems were designed before data became an organizational all-encompassing resource; the systems were designed more or less in isolation in regards to the surrounding environment. These solutions make data sharing costly and not at all optimal. Additionally, in strives to adapt to the organization’s evolution, the initial architecture has become disrupted and built up in shreds. Adding to this, on May 25, 2018, an upgraded EU Privacy Regulation on General Data Protection Regulation (GDPR) will be activated. This upgraded privacy regulation includes a substantial strengthening of 1994’s data privacy regulation, which will profoundly affect EU organizations. This regulation will, among other things, limit the right to collect and process personal data and will give the data subject all rights to his/her data sets, independentof where this data is/has been collected and by whom. Such regulation force data collecting and processingorganizations to have total control over any personal data collected and processed. This includes detailedunderstanding of data flows, including who did what and when and under who’s authorization, and how data istransported and stored. Concerning data/information flows, maps are a mandatory part of the system documentation. This encompasses all systems, including outsourced such as cloud services. Hence, individual departments cannot any longer claim they “own” data. Further, since mid-2000, we have seen aglobal inter-organizational data integration, independent of organizations, public or private. If this integration ceasesto exist, the result will be a threat to the survival of the organization. Additionally, if the organization fails to providea transparent documentation according to the GDPR, substantial economic risk is at stake. So, the discussion aboutthe ICT departments’ demise is inapt. Any organizational change will require costly and time-consuming ICTdevelopment efforts to adapt to the legislation of today’s situation. Further, since data nowadays is interconnectedand transformed at all levels, interacting at multiple intersections all over the organization, and becoming a unifiedbase of all operative decisions, an ICT governance model for the organization is required.

Place, publisher, year, edition, pages
UBT, 2018
Keywords
ICT Governance, Privacy, IT, GDPR, Data flow, Data integration
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-84876 (URN)10.33107/ijbte.2018.6.3.08 (DOI)978-9951-437-54-7 (ISBN)
Available from: 2019-06-10 Created: 2019-06-10 Last updated: 2019-07-08Bibliographically approved
Magnusson, L., Elm, P. & Mirijamdotter, A. (2017). Towards Secure Data Flow Oriented Multi-Vendor IT Governance Models. In: Hajrizi, E. (Ed.), UBT 6th Annual International Conference 2017: Leadership and Innovation. Paper presented at UBT International Conference 2017 - International Conferences on Information Systems and Security. Durrës, Albania, 27-29 October 2017. (pp. 163-163).
Open this publication in new window or tab >>Towards Secure Data Flow Oriented Multi-Vendor IT Governance Models
2017 (English)In: UBT 6th Annual International Conference 2017: Leadership and Innovation / [ed] Hajrizi, E., 2017, p. 163-163Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Today, still, ICT Governance is being regarded as a departmental concern, not an overall organizational concern. History has shown us that implementation strategies, which are based on departments, results in fractional implementations leading to ad hoc solutions with no central control and stagnation for the in-house ICT strategy. Further, this recently has created an opinion trend; many are talking about the ICT department as being redundant, a dying out breed, which should be replaced by on-demand specialized external services. Clearly, the evermore changing surroundings do force organizations to accelerate the pace of new adaptations within their ICTplans, more vivacious than most organizations currently is able to. This leads to that ICT departments tend to be reactive rather than acting proactively and take the lead in the increased transformation pace in which organizations find themselves. Simultaneously, the monolithic systems of the 1980ies/1990ies is often very dominating in an organization, consume too much of the yearly IT budget, leaving healthy system development behind. These systems were designed before data became an organizational all-encompassing resource; the systems were designed more or less in isolation in regards to the surrounding environment. These solutions make data sharing costly and not at all optimal. Additionally, in strives to adapt to the organization’s evolution, the initial architecture has become disrupted and built up in shreds. Adding to this, on May 25, 2018, an upgraded EU Privacy Regulation on General Data Protection Regulation (GDPR) will be activated. This upgraded privacy regulation includes a substantial strengthening of 1994’s data privacy regulation, which will profoundly affect EU organizations. This regulation will, among other things, limit the right to collect and process personal data and will give the data subject all rights to his/her data sets, independentof where this data is/has been collected and by whom. Such regulation force data collecting and processingorganizations to have total control over any personal data collected and processed. This includes detailedunderstanding of data flows, including who did what and when and under who’s authorization, and how data istransported and stored. Concerning data/information flows, maps are a mandatory part of the system documentation. Thisencompasses all systems, including outsourced such as cloud services.Hence, individual departments cannot any longer claim they “own” data. Further, since mid-2000, we have seen aglobal inter-organizational data integration, independent of organizations, public or private. If this integration ceasesto exist, the result will be a threat to the survival of the organization. Additionally, if the organization fails to providea transparent documentation according to the GDPR, substantial economic risk is at stake. So, the discussion aboutthe ICT departments’ demise is inapt. Anyorganizational change will require costly and time-consuming ICTdevelopment efforts to adapt to the legislation of today’s situation. Further, since data nowadays is interconnectedand transformed at all levels, interacting at multiple intersections all over the organization, and becoming a unifiedbase of all operative decisions, an ICT governance model for the organization is require

Keywords
IT Governance, Data-Flow, GDPR, Agility
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-73291 (URN)978-9951-437-54-7 (ISBN)
Conference
UBT International Conference 2017 - International Conferences on Information Systems and Security. Durrës, Albania, 27-29 October 2017.
Available from: 2018-04-24 Created: 2018-04-24 Last updated: 2018-09-10Bibliographically approved
Zetterholm, M., Brandt, P. & Jokela, P. (2016). Physio-digital Convergence: Aspects on Security. In: Kozeta Sevrani (Ed.), Proceedings of 7th International Conference Information Systems and Technology Innovations: the New Paradigm for a Smarter Economy. Paper presented at ISTI-2016, The seventh International Conference, entitled “Information Systems and Technology Innovations: the New Paradigm for a Smarter Economy”, Tirana, June 17 - 18, 2016. Tirana: University of Tirana, Article ID 1.
Open this publication in new window or tab >>Physio-digital Convergence: Aspects on Security
2016 (English)In: Proceedings of 7th International Conference Information Systems and Technology Innovations: the New Paradigm for a Smarter Economy / [ed] Kozeta Sevrani, Tirana: University of Tirana , 2016, article id 1Conference paper, Published paper (Refereed)
Abstract [en]

The fast progressing development of mobile technologies and health applications has given rise to trends like health tracking and quantify self. This kind of mobile health applications can measure an increasing amount of physiological parameters, which implies an increasing interconnectivity between users and mobile technologies. An explorative pre-study was made which studied the relation between users and mobile technologies on students in Sweden and Albania. The results imply an increasing interconnectivity between users and mobile technologies and this can be considered as both a physical and psychological phenomenon. From a system perspective the physiological and digital systems can be seen as converging, driven by both technical innovations and user behavior. This blurring of system boundaries requires for reflections within philosophy and ethics as well as security and integrity. The concept of Physio-digital convergence is proposed as a perspective to further analyze this development. Recommendations on further research include integrity and security issues, which are both pointed out as critical aspects in this context. 

Place, publisher, year, edition, pages
Tirana: University of Tirana, 2016
Keywords
Mobile technologies; health information; convergence; security; integrity
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science; Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-61374 (URN)978-9928-148-56-8 (ISBN)
Conference
ISTI-2016, The seventh International Conference, entitled “Information Systems and Technology Innovations: the New Paradigm for a Smarter Economy”, Tirana, June 17 - 18, 2016
Available from: 2017-03-14 Created: 2017-03-14 Last updated: 2019-06-13Bibliographically approved
Jung, I., Jokela, P., Brandt, P. & Victor, O. (2012). What is the colour of a glass of wine?. In: Caivano, J.L. & del Pilar Buera, M. (Ed.), Color in food: Technological and Psychophysical Aspects (pp. 35-41). Boca Raton: CRC Press
Open this publication in new window or tab >>What is the colour of a glass of wine?
2012 (English)In: Color in food: Technological and Psychophysical Aspects / [ed] Caivano, J.L. & del Pilar Buera, M., Boca Raton: CRC Press, 2012, p. 35-41Chapter in book (Refereed)
Place, publisher, year, edition, pages
Boca Raton: CRC Press, 2012
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Technology (byts ev till Engineering), Glass Technology
Identifiers
urn:nbn:se:lnu:diva-19286 (URN)978-1-4398-7693-0 (ISBN)978-1-4398-7694-7 (ISBN)
Projects
Tillämpning av perceptuell representation av färg i glas - ett verktyg för designers och glasindustrin
Note
Utvalda artiklar från konferensen: Color and food: from the farm to the table interim meeting of the internatianal color association (AIC 2010), Mar del Plata, Argentina, 12-15 october 2010Available from: 2012-06-01 Created: 2012-06-01 Last updated: 2017-02-17Bibliographically approved
Petrakou, A., Brandt, P., Gustavsson, R. & Jokela, P. (2011). Collaborative e-marketplaces containing clusters of SMEs: Drivers and barriers in the local food sector. In: 44th Hawaii International Conference on System Sciences (HICSS), 2011: . Paper presented at HICSS-44, Kauai, HI, 4-7 Jan. 2011. IEEE conference proceedings
Open this publication in new window or tab >>Collaborative e-marketplaces containing clusters of SMEs: Drivers and barriers in the local food sector
2011 (English)In: 44th Hawaii International Conference on System Sciences (HICSS), 2011, IEEE conference proceedings, 2011Conference paper, Published paper (Refereed)
Abstract [en]

This paper explores the current context of collabo­ration between small local food producers. The aim is to facilitate the design and maintenance of trust­worthy collaborative e-marketplaces containing clusters of SMEs. An ethnographic approach was used and data was collected through observations, interviews and questionnaires. Our findings reveal both drivers to exploit and barriers to harness enabling trustworthy collaboration. Our current test bed is based on a research and design context that lacks mechanisms for governance. To take full advantage of the drivers and to tackle the barriers in a fruitful way, there is a need for a flexible infra­structure that allow for structured requirements, contractual agreements and validation of proposed collaboration services. To address this, we take advantage of recent developments in cloud computing, more specifically the integration of Platform as a Service (PaaS) in the support system.

Place, publisher, year, edition, pages
IEEE conference proceedings, 2011
National Category
Computer and Information Sciences
Research subject
Computer and Information Sciences Computer Science, Computer Science; Computer and Information Sciences Computer Science; Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-8472 (URN)10.1109/HICSS.2011.111 (DOI)2-s2.0-79952953656 (Scopus ID)978-1-4244-9618-1 (ISBN)
Conference
HICSS-44, Kauai, HI, 4-7 Jan. 2011
Available from: 2010-09-16 Created: 2010-09-16 Last updated: 2018-01-12Bibliographically approved
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