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Jonsson, Patrik
Publications (10 of 15) Show all publications
Forslund, H. & Jonsson, P. (2010). Integrating the performance management process of on-time delivery with suppliers. International Journal of Logistics, 13(3), 225-241
Open this publication in new window or tab >>Integrating the performance management process of on-time delivery with suppliers
2010 (English)In: International Journal of Logistics, ISSN 1367-5567, E-ISSN 1469-848X, Vol. 13, no 3, p. 225-241Article in journal (Refereed) Published
Abstract [en]

This paper discusses the importance of integrating the performance management (PM) process of on-time delivery with suppliers and analyses the perceived degree of such integration. It describes how the PM process of on-time delivery is managed in manufacturing companies and compares the integration and management issues of on-time delivery between companies with high and low perceived on-time delivery performance. Analysis is based on a survey study of Swedish manufacturing companies in 10 industrial sectors. The focus is on on-time delivery from the respondents' most important supplier. The PM activities defining metrics, target setting, measurement and analysis are not highly integrated between customers and suppliers when measuring on-time delivery. This is especially true for measurement activity, which is the activity with most issues to manage and integrate. The PM issues most significantly related to high on-time delivery performance were automated data collection, registration and report generation.

Keywords
supply chain management, performance management, on-time delivery, delivery service, integration
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:lnu:diva-8589 (URN)10.1080/13675561003712799 (DOI)
Available from: 2010-09-22 Created: 2010-09-22 Last updated: 2017-12-12Bibliographically approved
Forslund, H. & Jonsson, P. (2010). Selection, implementation and use of ERP systems for supply chain performance management. Industrial management + data systems, 110(8), 1159-1175
Open this publication in new window or tab >>Selection, implementation and use of ERP systems for supply chain performance management
2010 (English)In: Industrial management + data systems, ISSN 0263-5577, E-ISSN 1758-5783, Vol. 110, no 8, p. 1159-1175Article in journal (Refereed) Published
Abstract [en]

Purpose – The paper aims to explore how supply chain performance management (PM) isaffected by the decisions made in the enterprise resource planning (ERP) system lifecycle phases.

Design/methodology/approach – Datawere collected in amultiple case study of fourmanufacturing companies.

Findings – Four PM activities and three ERP system lifecycle phases were described and analyzed. Eight propositions were generated from theory and the case analyses. Detailed demand specifications could have improved target setting and reporting possibilities, PM education and training seem to be important in both the implementation and the use phase and supply chain PM is highly affected in the use phase.

Research limitations/implications  – The paper is explorative. A required next step would be to test the generated propositions on a larger population.

Practical implications – Propositions of what supply chain PM issues manufacturing companies should consider in the ERP system selection, implementation and use phases are presented. The results indicate that a lot of supply chain PM improvements can be realized within the use phase of an existing ERP system.

 Originality/value – No previous paper has focused upon how to consider supply chain PM when implementing ERP systems. This is needed because previous studies have identified ERP systems as obstacles for supply chain PM.

 

 

 

 

Keywords
Supply chain management, Performance management, Manufacturing resource planning, Resource management
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:lnu:diva-8593 (URN)10.1108/02635571011077816 (DOI)2-s2.0-78049242574 (Scopus ID)
Available from: 2010-09-22 Created: 2010-09-22 Last updated: 2017-12-12Bibliographically approved
Forslund, H. & Jonsson, P. (2009). Affärssystem som stöd för prestationsmätning i försörjningskedjan. In: Konferenspublikation från PLANs forsknings- och tillämpningskonferens i Växjö: . Paper presented at PLANs forsknings- och tillämpningskonferens.
Open this publication in new window or tab >>Affärssystem som stöd för prestationsmätning i försörjningskedjan
2009 (English)In: Konferenspublikation från PLANs forsknings- och tillämpningskonferens i Växjö, 2009Conference paper, Published paper (Refereed)
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:vxu:diva-6485 (URN)
Conference
PLANs forsknings- och tillämpningskonferens
Available from: 2009-12-20 Created: 2009-12-20 Last updated: 2016-09-23Bibliographically approved
Forslund, H. & Jonsson, P. (2009). Obstacles to supply chain integration of the performance management process in customer-supplier dyads: the buyers' perspective. International Journal of Operations & Production Management, 29(1), 77-95
Open this publication in new window or tab >>Obstacles to supply chain integration of the performance management process in customer-supplier dyads: the buyers' perspective
2009 (English)In: International Journal of Operations & Production Management, ISSN 0144-3577, E-ISSN 1758-6593, Vol. 29, no 1, p. 77-95Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this paper is to explain to what degree supplier relationship obstacles and operational tool obstacles hinder supply chain integration of the performance management (PM) process.

Design/methodology/approach – This is a hypothetical‐deductive study, where the results are based on a survey of 257 purchasing managers in nine manufacturing industries in Sweden.

Findings – Supplier relationship obstacles (lack of trust, different goals and priorities and lack of parallel communication structure) were found to significantly hinder PM process integration the most, which is in accordance with previous studies. The operational tool obstacles (manual performance data management and non‐standardized performance metrics) were seen on an overall level to hinder PM process integration. However, the hypothesis that non‐standardized performance metrics hinder PM process integration was not verified, which does not accord with previous studies.

Research limitations/implications – The use of single informants in data collection presents a limitation of the study.

Practical implications – Contrary to previous studies, the paper has applied a broader, quantitative survey methodology, and hence provides deeper knowledge about the impact of obstacles on PM process integration. It identifies critical obstacles which are important for industry to overcome.

Originality/value – Most previous studies of supply chain PM are either case‐ or experience‐based. Here, hypotheses are tested on empirical data and general results presented regarding lack of supplier relationships and operational tools as obstacles for supply chain integration of PM.

Keywords
Performance management, Distribution management, Buyer‐seller relationships, Supply chain management
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:vxu:diva-6480 (URN)10.1108/01443570910925370 (DOI)
Available from: 2009-12-20 Created: 2009-12-20 Last updated: 2017-12-12Bibliographically approved
Forslund, H., Jonsson, P. & Mattsson, S.-A. (2009). Order-to-delivery process performance in delivery scheduling environments. International Journal of Productivity and Performance Management, 58(1), 41-53
Open this publication in new window or tab >>Order-to-delivery process performance in delivery scheduling environments
2009 (English)In: International Journal of Productivity and Performance Management, ISSN 1741-0401, E-ISSN 1758-6658, Vol. 58, no 1, p. 41-53Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this paper is to generate a performance model for an order‐to‐delivery (OTD) process in delivery scheduling environments. It aims to do this with a triadic approach, encompassing a customer, a supplier and a logistics service provider.

Design/methodology/approach – The paper takes the form of a conceptual analysis and a triadic case study on performance measurement requirements in an OTD process characterized by delivery scheduling, and generating performance models.

Findings – Two OTD process performance models, one for the supplier's delivery sub‐process and one for the customer's delivery scheduling, the logistics service provider's transportation and the customer's good receipt sub‐process, in delivery scheduling environments are generated.

Research limitations/implications – A single case study limits the levels of external validity and reliability to analytical generalization.

Practical implications – The generated performance models include definitions of four sub‐processes and outline ten performance dimensions that should be of relevance for several companies to apply.

Originality/value – This is the first approach that generates performance models for a triadic OTD process for use in delivery scheduling environments.

Keywords
Order processing, Delivery lead time, Performance management, Supply chain management
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:vxu:diva-6481 (URN)10.1108/17410400910921074 (DOI)
Available from: 2009-12-20 Created: 2009-12-20 Last updated: 2017-12-12Bibliographically approved
Forslund, H. & Jonsson, P. (2009). Selection, implementation and use of ERP systems for supply chain performance management. In: Proceedings from EUROMA conference in Gothenburg: . Paper presented at EUROMA.
Open this publication in new window or tab >>Selection, implementation and use of ERP systems for supply chain performance management
2009 (English)In: Proceedings from EUROMA conference in Gothenburg, 2009Conference paper, Published paper (Refereed)
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:vxu:diva-6484 (URN)
Conference
EUROMA
Available from: 2009-12-20 Created: 2009-12-20 Last updated: 2016-09-23Bibliographically approved
Forslund, H., Jonsson, P. & Mattsson, S.-A. (2008). An order-to-delivery performance model for delivery scheduling environments. In: Publicerad i konferensproceedings från the 20th International NOFOMA conference, Helsingfors, Finland.: . Paper presented at The 20th International NOFOMA conference, Helsingfors, Finland.
Open this publication in new window or tab >>An order-to-delivery performance model for delivery scheduling environments
2008 (English)In: Publicerad i konferensproceedings från the 20th International NOFOMA conference, Helsingfors, Finland., 2008Conference paper, Published paper (Refereed)
National Category
Transport Systems and Logistics
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:vxu:diva-3844 (URN)
Conference
The 20th International NOFOMA conference, Helsingfors, Finland
Available from: 2008-12-30 Created: 2008-12-30 Last updated: 2016-12-16Bibliographically approved
Forslund, H. & Jonsson, P. (2008). Explaining the perceived importance of integrating the performance management process: the view of the purchasing manager. In: Proceedings from the 2008 Logistics Network Conference i Liverpool, UK: . Paper presented at The 2008 Logistics Network Conference i Liverpool, UK.
Open this publication in new window or tab >>Explaining the perceived importance of integrating the performance management process: the view of the purchasing manager
2008 (English)In: Proceedings from the 2008 Logistics Network Conference i Liverpool, UK, 2008Conference paper, Published paper (Refereed)
National Category
Transport Systems and Logistics
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:vxu:diva-3845 (URN)
Conference
The 2008 Logistics Network Conference i Liverpool, UK
Available from: 2008-12-30 Created: 2008-12-30 Last updated: 2016-09-23Bibliographically approved
Forslund, H. & Jonsson, P. (2007). Dyadic integration of the performance management process: a delivery service case study. International Journal of Physical Distribution & Logistics Management, 37(7), 546-567
Open this publication in new window or tab >>Dyadic integration of the performance management process: a delivery service case study
2007 (English)In: International Journal of Physical Distribution & Logistics Management, ISSN 0960-0035, E-ISSN 1758-664X, Vol. 37, no 7, p. 546-567Article in journal (Refereed) Published
Abstract [en]

Purpose– The purpose of this paper is to explore how to integrate the performance management (PM) process of delivery service in customer/supplier dyads.

Design/methodology/approach– The paper is based on a multiple case study of six customer/supplier dyads of manufacturing companies.

Findings– The analysis focuses on describing and comparing the activities of the PM process. Most activities show low levels of integration in the dyads studied. Defining metrics and target setting are considered most important to integrate. Lack of common metrics definitions and ERP deficiencies were important obstacles for integration. Research issues related to four areas of supply chain PM are discussed.

Research limitations/implications– The study ends with a number of suggestions for further research on the PM process in supply chains. Proceeding into these studies is necessary for increasing knowledge about PM.

Practical implications– The paper reveals practical problems and outlines practical issues in integrating and handling the PM process in dyads, especially when measuring delivery service using the on‐time delivery metric. It also presents a model for describing and integrating the PM process and its activities.

Originality/value– Practical implications and generation of multiple issues for further research applying a dyadic approach in supply chain PM, a research approach that is quite uncommon.

Keywords
Supply chain management, Performance management, Delivery lead time, Customer service management
National Category
Transport Systems and Logistics
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:vxu:diva-2734 (URN)10.1108/09600030710776473 (DOI)
Available from: 2007-12-13 Created: 2007-12-13 Last updated: 2017-12-13Bibliographically approved
Forslund, H. & Jonsson, P. (2007). Hur arbetar svensk industri med mätning av leveransprecision?. In: Konferenspublikation från PLANs forsknings- och tillämpningskonferens: . Paper presented at PLANs forsknings- och tillämpningskonferens.
Open this publication in new window or tab >>Hur arbetar svensk industri med mätning av leveransprecision?
2007 (English)In: Konferenspublikation från PLANs forsknings- och tillämpningskonferens, 2007Conference paper, Published paper (Refereed)
National Category
Transport Systems and Logistics
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:vxu:diva-2973 (URN)
Conference
PLANs forsknings- och tillämpningskonferens
Available from: 2007-12-27 Created: 2007-12-27 Last updated: 2016-09-23Bibliographically approved

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