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Ozturkcan, Selcen, Associate ProfessorORCID iD iconorcid.org/0000-0003-2248-0802
Alternative names
Biography [eng]

My academic background, research, and publications are accessible at www.selcenozturkcan.com

Publications (10 of 127) Show all publications
Billore, S., Genc, E. A. & Ozturkcan, S. (2025). Brand museums, commodification of cultural heritage and cultural transfer: The case of IKEA museum. Scandinavian Journal of Management, 41(1), Article ID 101388.
Open this publication in new window or tab >>Brand museums, commodification of cultural heritage and cultural transfer: The case of IKEA museum
2025 (English)In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 41, no 1, article id 101388Article in journal (Refereed) Published
Abstract [en]

This paper examines how brand museums, as themed environments, commodify and transfer the cultural heritage of organisations to their stakeholders. We conduct a qualitative study based on six in-depth interviews with top management professionals at the IKEA Museum. Rooted deeply in the Swedish socio-cultural ecosystem, the IKEA Museum uses various strategies to commodify its cultural heritage, such as displaying historical artefacts, creating interactive exhibits, narrating stories of innovation and social responsibility, and offering co-creation opportunities to visitors. In doing so it plays a prominent role in enabling cultural transfer and fosters intergenerational cultural memory among its stakeholders. The theoretical conceptualization is presented by proposing the Synthesis of Cultural Transfer, Value Outcomes, and Intergenerational Memory framework (SCTIM), and implications are discussed.

Place, publisher, year, edition, pages
Elsevier, 2025
Keywords
cultural heritage, cultural transfer, intergenerational memory, brand museums, IKEA museum, brand heritage
National Category
Cultural Studies Business Administration
Research subject
Economy; Humanities
Identifiers
urn:nbn:se:lnu:diva-134023 (URN)10.1016/j.scaman.2024.101388 (DOI)2-s2.0-85212346804 (Scopus ID)
Available from: 2024-12-17 Created: 2024-12-17 Last updated: 2025-02-28Bibliographically approved
Tanaltay, A., Ozturkcan, S. & Kasap, N. (2025). Decoding digital engagement: a comparative analysis of English and Turkish brand post popularity dynamics on platform X. Journal of Research in Interactive Marketing, 19(2), 221-245
Open this publication in new window or tab >>Decoding digital engagement: a comparative analysis of English and Turkish brand post popularity dynamics on platform X
2025 (English)In: Journal of Research in Interactive Marketing, ISSN 2040-7122, E-ISSN 2040-7130, Vol. 19, no 2, p. 221-245Article in journal (Refereed) Published
Abstract [en]

Purpose - This research aims to understand the dynamics that drive consumer engagement of multinational brands' social media posts on platform X, formerly known as Twitter. Taking the emotional tone of posts into account, the effect of vivid, interactive, informative, entertaining and practical features of posts on consumer interactions are evaluated across English- and Turkish-speaking markets.

Methodology - Inspired by the conceptual framework proposed in previous literature, features were extracted computationally using natural language processing from platform X posts of 33 Fortune 500 brands from various industries from June 2016 to June 2021. Following evaluation of regression models on alternative distributions of the dependent variable, which is total number of likes, shares and comments, random subspace regression using bootstrap resampling was applied to calculate an importance score and evaluate the effect of features.

Findings - Consumers in English- and Turkish-speaking markets perceive and engage with content differently. While informative and entertaining posts resonate more with English speakers, emotions play a broader role for Turkish speakers. English-speaking audience prefers happy and vivid daytime messages with questions, while Turkish-speaking audience is drawn to angry messages, lean toward nighttime posts.

Originality - This research is a pioneer to evaluate the factors that influence brands' platform X post engagements across markets of different cultural orientation. Beyond assessing the distinctions in brand post elements, the role of emotional content in brand messages were also analyzed across English- and Turkish-speaking markets.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2025
Keywords
consumer engagement, brand post popularity, digital branding, Twitter, Platform X, social media marketing
National Category
Computer and Information Sciences Media and Communications Business Administration
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-129580 (URN)10.1108/JRIM-10-2023-0368 (DOI)001231069500001 ()2-s2.0-85194474033 (Scopus ID)
Available from: 2024-05-27 Created: 2024-05-27 Last updated: 2025-03-14Bibliographically approved
Farhoudinia, B., Ozturkcan, S. & Kasap, N. (2025). Fake news in business and management literature: A systematic review of definitions, theories, methods, and implications. Aslib Journal of Information Management, 77(2), 306-329
Open this publication in new window or tab >>Fake news in business and management literature: A systematic review of definitions, theories, methods, and implications
2025 (English)In: Aslib Journal of Information Management, ISSN 2050-3806, E-ISSN 2050-3814, Vol. 77, no 2, p. 306-329Article in journal (Refereed) Published
Abstract [en]

This paper aims to conduct an interdisciplinary systematic literature review of fake news research and to advance the socio-technical understanding of digital information practices and platforms in business and management studies. The paper applies a focused, systematic literature review method to analyze articles on fake news in business and management journals from 2010 to 2020. The paper analyzes the definition, theoretical frameworks, methods, and research gaps of fake news in the business and management domains. It also identifies some promising research opportunities for future scholars. The paper offers practical implications for various stakeholders who are affected by or involved in fake news dissemination, such as brands, consumers, and policymakers. It provides recommendations to cope with the challenges and risks of fake news. The paper discusses the social consequences and future threats of fake news, especially in relation to social networking and social media. It calls for more awareness and responsibility from online communities to prevent and combat fake news. The paper contributes to the literature on information management by showing the importance and consequences of fake news sharing for societies. It is among the frontier systematic reviews in the field that cover studies from different disciplines and focus on business and management studies.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2025
Keywords
disinformation, misinformation, social media, fake news, systematic literature review (SLR)
National Category
Business Administration
Research subject
Economy, Business administration; Media Studies and Journalism, Media and Communication Science; Computer and Information Sciences Computer Science, Information Systems
Identifiers
urn:nbn:se:lnu:diva-125080 (URN)10.1108/AJIM-09-2022-0418 (DOI)001102188200001 ()2-s2.0-85176953933 (Scopus ID)
Available from: 2023-10-06 Created: 2023-10-06 Last updated: 2025-03-10Bibliographically approved
Ozturkcan, S., Senel, K. & Ozdinc, M. (2025). Framing the Central Bank Digital Currency (CBDC) revolution. Technology Analysis & Strategic Management, 37(4), 462-479
Open this publication in new window or tab >>Framing the Central Bank Digital Currency (CBDC) revolution
2025 (English)In: Technology Analysis & Strategic Management, ISSN 0953-7325, E-ISSN 1465-3990, Vol. 37, no 4, p. 462-479Article in journal (Refereed) Published
Abstract [en]

As global cooperation to develop and launch CBDCs further unfolds, the revolutionary innovation presents an emerging research field. This paper aims to provide a framework of CBDC by stressing its differences from other available digital currencies and cash in terms of advantages and disadvantages. The CBDC outlook, in its current and future, is presented. Additionally, an exploration of the prevalent themes in a cross-sectional analysis of tweets posted between 17 and 25 March 2021 with the #CBDC hashtags are presented to complement the discussion on the emerging landscape for informing the policy – and decision-makers on the opportunities and challenges involved.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2025
Keywords
CBDC, Central Bank Digital Currency, digital money, the smart money
National Category
Computer Sciences Economics and Business
Research subject
Computer and Information Sciences Computer Science; Economy
Identifiers
urn:nbn:se:lnu:diva-115546 (URN)10.1080/09537325.2022.2099261 (DOI)000827060600001 ()2-s2.0-85134183964 (Scopus ID)2022 (Local ID)2022 (Archive number)2022 (OAI)
Available from: 2022-07-22 Created: 2022-07-22 Last updated: 2025-03-10
Billore, S. & Ozturkcan, S. (2024). Beyond Billy: Exploring the power of consumer imagination in the IKEA digital museum. In: Presented at the 9th Nordic Retail and Wholesale Conference, Lund University, Helsingborg, Sweden, November 5-7, 2024: . Paper presented at 9th Nordic Retail and Wholesale Conference, Lund University, Helsingborg, Sweden, November 5-7, 2024. Sweden
Open this publication in new window or tab >>Beyond Billy: Exploring the power of consumer imagination in the IKEA digital museum
2024 (English)In: Presented at the 9th Nordic Retail and Wholesale Conference, Lund University, Helsingborg, Sweden, November 5-7, 2024, Sweden, 2024Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
Sweden: , 2024
National Category
Cultural Studies Business Administration
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-133299 (URN)
Conference
9th Nordic Retail and Wholesale Conference, Lund University, Helsingborg, Sweden, November 5-7, 2024
Available from: 2024-11-11 Created: 2024-11-11 Last updated: 2025-01-22Bibliographically approved
Ozturkcan, S. & Toral, I. (2024). Brandlessness: A rising trend among digital nomad consumers and retail designers of non-fungible tokens. In: Presented at the 9th Nordic Retail and Wholesale Conference, Lund University, Helsingborg, Sweden, November 5-7, 2024: . Paper presented at 9th Nordic Retail and Wholesale Conference, Lund University, Helsingborg, Sweden, November 5-7, 2024.
Open this publication in new window or tab >>Brandlessness: A rising trend among digital nomad consumers and retail designers of non-fungible tokens
2024 (English)In: Presented at the 9th Nordic Retail and Wholesale Conference, Lund University, Helsingborg, Sweden, November 5-7, 2024, 2024Conference paper, Published paper (Refereed)
Abstract [en]

This study investigates the rising trend of brandlessness among digital nomad consumers and retail designers of non-fungible tokens (NFTs). Brandlessness reflects a preference for unbranded products that align with personal values and lifestyles, particularly among digital nomads who seek unique and personalized experiences. By integrating NFTs, which symbolize unique digital ownership via blockchain technology, content creators can offer individualized assets that support this trend. We employ a qualitative research approach, utilizing interviews and observations to analyze the motivations behind and implications of brandlessness. Our findings indicate that brandless products resonate with the values of digital nomad consumers, and retail designers of NFTs leverage this trend to differentiate themselves in a competitive market. Additionally, digital fashion, accessed through virtual worlds, offers a sustainable alternative to traditional fashion, potentially reducing physical production if eco-friendly platforms are developed. This study provides valuable insights into the evolving dynamics of consumer behavior and the digital retail landscape, emphasizing the significance of brandlessness and NFTs in the digital economy.

Keywords
Brandlessness, Digital Nomad Consumers, Retail Designers, Non-Fungible Tokens (NFTs), Digital Transformation in the Retail Landscape
National Category
Business Administration
Research subject
Economy, Marketing
Identifiers
urn:nbn:se:lnu:diva-133300 (URN)
Conference
9th Nordic Retail and Wholesale Conference, Lund University, Helsingborg, Sweden, November 5-7, 2024
Available from: 2024-11-11 Created: 2024-11-11 Last updated: 2024-11-18Bibliographically approved
Farhoudinia, B., Ozturkcan, S. & Kasap, N. (2024). Emotions unveiled: detecting COVID-19 fake news on social media. Humanities and Social Sciences Communications, 11(1), Article ID 640.
Open this publication in new window or tab >>Emotions unveiled: detecting COVID-19 fake news on social media
2024 (English)In: Humanities and Social Sciences Communications, E-ISSN 2662-9992, Vol. 11, no 1, article id 640Article in journal (Refereed) Published
Abstract [en]

The COVID-19 pandemic has highlighted the pernicious effects of fake news, underscoring the critical need for researchers and practitioners to detect and mitigate its spread. In this paper, we examined the importance of detecting fake news and incorporated sentiment and emotional features to detect this type of news. Specifically, we compared the sentiments and emotions associated with fake and real news using a COVID-19 Twitter dataset with labeled categories. By utilizing different sentiment and emotion lexicons, we extracted sentiments categorized as positive, negative, and neutral and eight basic emotions, anticipation, anger, joy, sadness, surprise, fear, trust, and disgust. Our analysis revealed that fake news tends to elicit more negative emotions than real news. Therefore, we propose that negative emotions could serve as vital features in developing fake news detection models. To test this hypothesis, we compared the performance metrics of three machine learning models: random forest, support vector machine (SVM), and Naïve Bayes. We evaluated the models’ effectiveness with and without emotional features. Our results demonstrated that integrating emotional features into these models substantially improved the detection performance, resulting in a more robust and reliable ability to detect fake news on social media. In this paper, we propose the use of novel features and methods that enhance the field of fake news detection. Our findings underscore the crucial role of emotions in detecting fake news and provide valuable insights into how machine-learning models can be trained to recognize these features.

Place, publisher, year, edition, pages
Springer Nature, 2024
Keywords
fakenews, social media, COVID-19, emotions, machine learning
National Category
Business Administration Media and Communications
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-129403 (URN)10.1057/s41599-024-03083-5 (DOI)001227005000001 ()2-s2.0-85193548368 (Scopus ID)
Available from: 2024-05-19 Created: 2024-05-19 Last updated: 2025-02-28Bibliographically approved
Gashi Nulleshi, S. & Ozturkcan, S. (2024). Entrepreneurship in precarious environments: A tale of digital wizards and social warriors. In: Presented at the 2024 Global Research Conference on Marketing and Entrepreneurship: "Entrepreneurial Marketing and Organizational Performance", New Brunswick, USA, August 5-7, 2024: . Paper presented at The 2024 Global Research Conference on Marketing and Entrepreneurship: "Entrepreneurial Marketing and Organizational Performance", New Brunswick, USA, August 5-7, 2024. Rutgers University
Open this publication in new window or tab >>Entrepreneurship in precarious environments: A tale of digital wizards and social warriors
2024 (English)In: Presented at the 2024 Global Research Conference on Marketing and Entrepreneurship: "Entrepreneurial Marketing and Organizational Performance", New Brunswick, USA, August 5-7, 2024, Rutgers University, 2024Conference paper, Published paper (Refereed)
Abstract [en]

This study explores the intersection of entrepreneurship and social dynamics in precarious environments, particularly focusing on how digital technologies—AI, blockchain, AR, and VR—shape gender equality, social inclusion, and community cohesion. These factors are critical for achieving the Sustainable Development Goals. Through a mixed-methods approach and snowball sampling of 24 entrepreneurs, the research delves into the lived experiences of entrepreneurs facing discrimination and limited access to resources. Preliminary findings reveal the underrepresentation of these entrepreneurs and the challenges they face due to gender and ethnic biases. The paper assesses the impact of entrepreneurial endeavors on social dynamics and community well-being, offering insights into how entrepreneurship can foster social change and empowerment. The study contributes to the discourse on entrepreneurship in challenging contexts, the role of digital technologies in creating positive social outcomes, and the broader implications for achieving the SDGs.

Place, publisher, year, edition, pages
Rutgers University, 2024
Keywords
Entrepreneurship, Precarious Environments, Digital Technology Empowerment, Social Dynamics and Inclusion, Gender and Ethnicity in Business, Sustainable Development Goals (SDGs) Impact
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-128728 (URN)
Conference
The 2024 Global Research Conference on Marketing and Entrepreneurship: "Entrepreneurial Marketing and Organizational Performance", New Brunswick, USA, August 5-7, 2024
Available from: 2024-04-09 Created: 2024-04-09 Last updated: 2024-08-16Bibliographically approved
Ozturkcan, S. & Özdinc, M. (2024). Flygskam and its Implications for Sustainable Tourism: A Social Media Analysis of the Flight Shaming. In: Maria Palazzo;Pantea Foroudi (Ed.), Marketing and consumer behaviour in sustainable tourism: (pp. 158-174). London: Routledge
Open this publication in new window or tab >>Flygskam and its Implications for Sustainable Tourism: A Social Media Analysis of the Flight Shaming
2024 (English)In: Marketing and consumer behaviour in sustainable tourism / [ed] Maria Palazzo;Pantea Foroudi, London: Routledge, 2024, p. 158-174Chapter in book (Refereed)
Abstract [en]

The phenomenon referred to as flygskam, which may be literally translated as “flying shame”, is the focus of this proposed chapter. This flygskam movement was initially started in Sweden, but it has since spread to a number of countries all over the world, despite only having a small amount of traction in the countries that are geographically adjacent to Sweden, such as Finland, Denmark, and Norway. In an era in which there is an imminent problem caused by climate change, the objective of the flygskam movement is to develop an action that will persuade people to avoid flying by shaming them on social media whenever flight praise sharing appears. The flygskam movement aims to raise awareness about the negative consequences that flying has on the environment. Researchers have shown interest in the flygskam movement; however, the majority of their efforts have been concentrated on applying more conventional research methods, such as interviewing people about their thoughts on how they understand the movement and how it influences the travel decisions they make. Research focused either on consumers, industry players, news coverage or social media practices but did not present a broad perspective to suggest a comprehensive conceptual model in between the different actors and media involved. This chapter’s objective is to provide the reader with a state-of-the-art review of present research and aims to contribute to the emerging research by suggesting an inclusive conceptual framework, which we further aim to test with data retrieved from social media. Given that the movement is disseminated through social media for consumer choices in the physical world, the implication of our research is particularly important to account for both actual and virtual behavioural patterns unfolding.

Place, publisher, year, edition, pages
London: Routledge, 2024
Keywords
Flygskam, Flying shame, Flight shame, Sustainable travel, Carbon footprint, Sweden
National Category
Business Administration Ethics Media and Communication Studies
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-125596 (URN)10.4324/9781003388593-12 (DOI)2-s2.0-85195750701 (Scopus ID)9781032483511 (ISBN)9781003388593 (ISBN)9781032483535 (ISBN)
Available from: 2023-11-13 Created: 2023-11-13 Last updated: 2025-02-28Bibliographically approved
Ozturkcan, S. (2024). Game Prosumption. In: Lee, N. (Ed.), Encyclopedia of Computer Graphics and Games: (pp. 778-780). Cham: Springer
Open this publication in new window or tab >>Game Prosumption
2024 (English)In: Encyclopedia of Computer Graphics and Games / [ed] Lee, N., Cham: Springer, 2024, p. 778-780Chapter in book (Refereed)
Abstract [en]

Game prosumption refers to the process of both production and consumption of computer games rather than focusing on either one (production) or the other (consumption).

Place, publisher, year, edition, pages
Cham: Springer, 2024
Keywords
Playbor, Gamers, Multiplayers, Producers, Consumers, Co-creation, Network economy
National Category
Information Systems, Social aspects Computer Sciences Human Computer Interaction
Research subject
Computer and Information Sciences Computer Science, Computer Science
Identifiers
urn:nbn:se:lnu:diva-127015 (URN)10.1007/978-3-031-23161-2_133 (DOI)9783031231599 (ISBN)9783031231612 (ISBN)
Note

Bidrag till encyklopedi 

Available from: 2024-01-22 Created: 2024-01-22 Last updated: 2025-02-28Bibliographically approved
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