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The effects of retail ambient music and noise on food purchases: an abstract
University of South Florida, USA.
Linnéuniversitetet, Ekonomihögskolan (FEH), Institutionen för marknadsföring (MF).
Portland State University, USA.
2018 (engelsk)Inngår i: Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces. AMSAC 2018: Developments in Marketing Science: Proceedings of the Academy of Marketing Science / [ed] Krey N. & Rossi P., Springer, 2018, s. 83-83Konferansepaper, Oral presentation with published abstract (Fagfellevurdert)
Abstract [en]

Ambient sound, which includes both ambient music and noise, is present in nearly all retail stores and restaurants. Yet, there is great variation in the volume of this ambient sound. Specifically, some restaurants have very high levels of sound and others have very low levels of sound. This research examines how the volume of ambient music and noise influences consumers’ food choices. A series of field and laboratory studies show that low (vs. high)-volume ambient music and noise lead to healthier food choices. Process evidence suggests that the effects of ambient sound on food choices are driven by greater relaxation induced with low-volume ambient sound. The findings of this research suggest that restaurant, cafeteria, and supermarket managers wanting to nudge healthier food choices might simply need to adjust the volume on ambient sound systems.

sted, utgiver, år, opplag, sider
Springer, 2018. s. 83-83
HSV kategori
Forskningsprogram
Ekonomi, Marknadsföring
Identifikatorer
URN: urn:nbn:se:lnu:diva-73736DOI: 10.1007/978-3-319-99181-8_27Scopus ID: 2-s2.0-85125187072ISBN: 978-3-319-99180-1 (tryckt)ISBN: 978-3-319-99181-8 (digital)OAI: oai:DiVA.org:lnu-73736DiVA, id: diva2:1202623
Konferanse
2018 AMS Annual (46th) Conference (Academy of Marketing Science), New Orleans, LA, USA, May 23-25, 2018
Tilgjengelig fra: 2018-04-27 Laget: 2018-04-27 Sist oppdatert: 2022-11-16bibliografisk kontrollert

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