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Smart Product-Service Systems (Smart PSS) in Industrial Firms: A Literature Review
Linnaeus University, Faculty of Technology, Department of Informatics.ORCID iD: 0000-0003-4301-478x
Linnaeus University, Faculty of Technology, Department of Informatics. Uppsala University.
Linnaeus University, Faculty of Technology, Department of Informatics.ORCID iD: 0000-0002-7816-1627
2018 (English)In: 10th CIRP Conference on Industrial Product-Service Systems, IPS2 2018, 29-31 May 2018, Linköping, Sweden / [ed] Tomohiko Sakao, Mattias Lindahl, Yang Liu, Carl Dalhammar, Elsevier, 2018, Vol. 73, p. 26-31Conference paper, Published paper (Refereed)
Abstract [en]

During the last few decades, the PSS literature has documented industrial firms’ transformation from the product dominant logic of business to product-service bundles constituted by machines and related services. This transformation has had several dramatic implications on firms’ profitability, strategy, operations, organizational setting, sales and marketing approaches, and R&D practices. However, more recently, industrial firms have started to adopt various smart technologies that are embedded within the PSS. The use of smart technologies in PSS gives rise to the new types of PSS that are referred to in this paper as Smart PSS. Based on a literature review of 43 papers from relevant academic fields, this paper seeks answer to the following research question: what are the value creating features of smart product service systems (Smart PSS) in industrial firms? We synthesize the knowledge on Smart PSS to provide a definition and show the distinctive features of Smart PSS and propose an agenda for future research.

Place, publisher, year, edition, pages
Elsevier, 2018. Vol. 73, p. 26-31
Series
Procedia CIRP, ISSN 2212-8271
Keywords [en]
Smart PSS, smart technologies, value systems and business models, digital boundary objects, intelligent dynamic capabilities
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:lnu:diva-77070DOI: 10.1016/j.procir.2018.03.333Scopus ID: 2-s2.0-85054497251OAI: oai:DiVA.org:lnu-77070DiVA, id: diva2:1237085
Conference
10th CIRP Conference on Industrial Product-Service Systems, IPS2 2018, 29-31 May 2018, Linköping, Sweden
Available from: 2018-08-07 Created: 2018-08-07 Last updated: 2019-08-29Bibliographically approved

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Chowdhury, SoumitraHaftor, DarekPashkevich, Natallia

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Citation style
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