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How Flow-Based Destination Management Blends Theory and Method for Practical Impact
University of St. Gallen, Switzerland. (Research Centre for Tourism and Transport)
Swisscontact, Switzerland.
University of St. Gallen, Switzerland. (Tourism)ORCID iD: 0000-0001-6942-2816
Swisscontact, Switzerland.
2019 (English)In: Tourist Destination Management: Instruments, Products, and Case Studies / [ed] Nazmi Kozak & Metin Kozak, Cham: Springer, 2019, p. 289-310Chapter in book (Refereed)
Abstract [en]

The practicalities of destination management present daunting challenges. We introduce «The Visitor Flow Approach» as a way to deal with those challenges. This practical approach to destination management is an example of how research on destination management can bridge the divide between insights and impact despite theorizing tourism as a complex social phenomenon. Specifically, we illustrate how Swisscontact, a development agency, blends the theory of flow-based destination management and the six–step method of the St. Gallen Model for Destination Management to create real impact in emerging and developing countries. We present their experiences and lessons learned from four specific contexts (Laos, Macedonia, Kosovo, and Indonesia) and additional applications across four continents.

Place, publisher, year, edition, pages
Cham: Springer, 2019. p. 289-310
Keywords [en]
visitor flow, practice, theory, destination management
National Category
Business Administration
Research subject
Tourism
Identifiers
URN: urn:nbn:se:lnu:diva-82358DOI: 10.1007/978-3-030-16981-7_17ISBN: 978-3-030-16980-0 (print)ISBN: 978-3-030-16981-7 (electronic)OAI: oai:DiVA.org:lnu-82358DiVA, id: diva2:1307915
Available from: 2019-04-29 Created: 2019-04-29 Last updated: 2019-05-14Bibliographically approved

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Reinhold, Stephan

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf