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Supplier development within and beyond the dyad: Focusing on supplier experiences
Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics. (Supply Chain Studies)ORCID iD: 0000-0002-5362-594X
2020 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Supplier development is an important buyer tool for enhancing supplier performanceand capability. However, it does not come with a guarantee for success. The reportedless-than-expected outcomes of supplier-development are sometimes explained by aone-way view of supplier development based in the buyer’s perspective. The supplier’sperspective is seldom considered. This research does the opposite; it takes its startingpoint in the perspective of the supplier, because, for supplier development to besuccessful, the supplier needs to be both able and willing to respond to a buyer’ssupplier-development effort. Complexities, integral to supplier development, andincentives, are investigated in this research.

Little is known about supplier development beyond the dyad. The supplierdevelopmentmay, however, be affected by what goes on elsewhere in the supplier’ snetwork of buyers or by the need to transfer the supplier development further up thesupply chain. This research investigates supplier development within, as well asbeyond, the dyad.

The purpose of this dissertation is to increase the knowledge of supplier developmentwithin and beyond the dyad, based on the experiences of suppliers.

The dissertation is a paper-based compilation of four empirical papers and astructured literature review of interorganizational supply chain interaction forsustainability. The theoretical lens of agency is applied to support the analysis.

The findings suggest a supplier-development interaction based on buyer power,referred to as hierarchical collaboration. Lack of trust, lack of communication andinformation-sharing, and decoupling between individuals are understood as sourcesof complexities and characterize the supplier-development interaction.

The findings suggest five types of complexities: the complexities of contradictorypractices, decoupled relationships, and contradictory incentives, identified within thedyad, and the complexities of contradictory interests in the supplier’s network ofbuyers and Chinese Whispers and other information asymmetries in multi-tiersupply chains, identified beyond the dyad. The complexities are proposed to hinderthe supplier’s ability or willingness to partake and comply with the supplierdevelopmenteffort. Any supplier noncompliance as a result of complexities withinthe dyad are not considered agency problems, instead, they are suggested to be“principal problems”.

Three incentives are identified: the preferred-supplier incentive, and the contractincentive (buyer-provided incentives), and the customer attractiveness incentive. Thebuyer-provided incentives are understood to disincentivize supplier-developmentcompliance. This directs interest towards incentive alignment and how incentives arepresented to suppliers.

Place, publisher, year, edition, pages
Växjö: Linnaeus University Press, 2020. , p. 103
Series
Linnaeus University Dissertations ; 394
Keywords [en]
Supplier development, supplier perspective, interaction, complexities, incentives, agency theory
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
URN: urn:nbn:se:lnu:diva-98516Libris ID: x94mdjljv1b7xjkdISBN: 978-91-89081-96-3 (print)ISBN: 978-91-89081-97-0 (electronic)OAI: oai:DiVA.org:lnu-98516DiVA, id: diva2:1476829
Public defence
2020-11-06, K1074, Universitetsplatsen 1, Växjö, 09:00 (English)
Opponent
Supervisors
Funder
The Kamprad Family Foundation, Grant 20160039Available from: 2020-10-16 Created: 2020-10-15 Last updated: 2025-05-07Bibliographically approved
List of papers
1. Logistics performance management in textiles supply chains: best-practice and barriers
Open this publication in new window or tab >>Logistics performance management in textiles supply chains: best-practice and barriers
2015 (English)In: International Journal of Productivity and Performance Management, ISSN 1741-0401, E-ISSN 1758-6658, Vol. 64, no 1, p. 52-75Article in journal (Refereed) Published
Abstract [en]

Purpose– The purpose of the paper is to explore the practices with logistics performance management in two textiles supply chains, and to identify the related best practices and barriers.

Design/methodology/approach– The method is a multiple case study of two textiles supply chains with a special focus on the rarely addressed interface between the manufacturer and the retail chain. The retail chains represent one large, global retail chain and one Nordic, comparably smaller retail chain. This paper is primarily empirical and describes practices for logistics performance management. The analysis discusses and explains best practices and barriers for logistics performance managements in textiles supply chains.

Findings– Differences were identified regarding practices, priorities and collaboration in the logistics performance management process. No textiles industry-specific practices were found. A way of exchanging action plans between the actors is an interesting best practice, which enables improvement projects even with long geographical distances. Barriers in the shape of difficulties in creating a collaborative culture were found; however, IT support seems no longer to be a barrier.

Research limitations/implications– Two cases are explored, why a broader study is necessary to confirm the results. The best practices and barriers identified are similar to those known from manufacturing companies.

Practical implications– The detailed descriptions of logistics performance management practices can provide insights for practitioners. Even if the studied supply chains are important for the respective actors, there is a potential for increased effectiveness in textiles supply chains.

Originality/value– Supply chains for textiles products “starting at a manufacturer and ending in a retail chain” seem to be an unchartered territory and not many studies have been performed.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2015
Keywords
Case studies, Supply chain, Logistics, Performance management, Textiles industry
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:lnu:diva-38972 (URN)10.1108/IJPPM-01-2013-0019 (DOI)000213248900004 ()2-s2.0-84921840649 (Scopus ID)
Available from: 2015-01-12 Created: 2015-01-12 Last updated: 2025-05-07Bibliographically approved
2. Inter-organizational supply chain interaction for sustainability: a systematic literature review
Open this publication in new window or tab >>Inter-organizational supply chain interaction for sustainability: a systematic literature review
2019 (English)In: Sustainability, E-ISSN 2071-1050, Vol. 11, no 19, p. 1-25, article id 5488Article, review/survey (Refereed) Published
Abstract [en]

Research on inter-organizational supply chain interaction (IOSCI) for sustainability can be described as fast-growing and fragmented. It is uncertain to what extent logistics and supply chain management (SCM) literature has been able to close research gaps regarding e.g., empirical scope and sustainability dimensions addressed. A systematic literature review (SLR) is carried out to synthesize the existing knowledge and ongoing trends, and to propose a research agenda. The trend analysis shows that the gap between the environmental and social dimension is increasing, that Asian studies grow nearly exponentially, and that the focal firm perspective gains more ground. The research agenda calls for participatory studies of multiple actors and for studies addressing, e.g., the invisible logistics service providers. This study provides an important complement to existing literature reviews on sustainable supply chain interaction, primarily by its focus on the development over time, the empirical scope, the focus on publications in logistics/SCM journals, and its narrow focus on the interaction among firms in supply chains.

Place, publisher, year, edition, pages
MDPI, 2019
Keywords
Inter-organizational, Collaboration, Co-ordination, Supply chains, Logistics, Systematic literature review
National Category
Business Administration
Research subject
Economy, Logistics
Identifiers
urn:nbn:se:lnu:diva-89933 (URN)10.3390/su11195488 (DOI)000493525500347 ()2-s2.0-85073599199 (Scopus ID)
Funder
The Kamprad Family Foundation
Available from: 2019-11-06 Created: 2019-11-06 Last updated: 2025-05-07Bibliographically approved

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Doctoral Dissertation (Comprehensive Summary)(2450 kB)527 downloads
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Ülgen, Veronica S.

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