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The social worker-client relationship in the digital era: a configurative literature review
Malmö University, Sweden.ORCID iD: 0000-0003-3565-6563
Lund University, Sweden.
Linnaeus University, Faculty of Social Sciences, Department of Social Work.ORCID iD: 0000-0003-4740-2499
2022 (English)In: European Journal of Social Work, ISSN 1369-1457, E-ISSN 1468-2664, Vol. 25, no 2, p. 303-315Article in journal (Refereed) Published
Abstract [en]

The social worker-client relationship is described as essential to social work but is a broad and multi-layered concept. Today, the relationship is strengthened and challenged by digitalisation. The aim of this configurative literature review is to understand how research on social work from 2015 to 2020 describes and analyses digitalisation's significance for the social worker-client relationship. Three themes depict the benefits and disadvantages of digitalisation, how digitalisation generates new ethical questions and dilemmas, and the different theoretical perspectives used. Future research should go beyond the pros and cons of digitalisation and should use various theoretical approaches to challenge data, illuminate client perspectives, and pose additional questions.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2022. Vol. 25, no 2, p. 303-315
Keywords [en]
Digitalisation, social worker-client relationship, literature review
National Category
Social Work
Research subject
Social Sciences, Social Work
Identifiers
URN: urn:nbn:se:lnu:diva-106787DOI: 10.1080/13691457.2021.1964445ISI: 000686832300001Scopus ID: 2-s2.0-85113791489Local ID: 2021OAI: oai:DiVA.org:lnu-106787DiVA, id: diva2:1590853
Available from: 2021-09-03 Created: 2021-09-03 Last updated: 2022-11-16Bibliographically approved

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Ulmestig, Rickard

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
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Language
  • de-DE
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  • nn-NO
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  • Other locale
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Output format
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  • asciidoc
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