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Integrating Digital Tools in One-Stop-Shop Business Models for Climate-Smart Single-Family Home Renovation in the European Union
Linnaeus University, Faculty of Technology, Department of Built Environment and Energy Technology.ORCID iD: 0009-0003-7875-9420
Linnaeus University, Faculty of Technology, Department of Built Environment and Energy Technology.ORCID iD: 0000-0003-0189-474x
Linnaeus University, Faculty of Technology, Department of Built Environment and Energy Technology.ORCID iD: 0000-0003-4405-1056
Linnaeus University, Faculty of Technology, Department of Built Environment and Energy Technology.ORCID iD: 0000-0003-4855-4726
2023 (English)In: Proceedings of the International Conference “Sustainable Built Environment and Urban Transition”, Växjö, Sweden: Linnaeus University Press , 2023Conference paper, Published paper (Refereed)
Sustainable development
SDG 9: Build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation, SDG 11: Make cities and human settlements inclusive, safe, resilient, and sustainable, SDG 13: Take urgent action to combat climate change and its impacts by regulating emissions and promoting developments in renewable energy
Abstract [en]

The ageing building stock in the European Union (EU) is not adequately equipped to deal with the changing climate, posing a significant challenge for climate change mitigation and adaptation. This has driven governmental institutions and private firms to expedite their renovation efforts; integration of one-stop-shop (OSS) regimes for encouraging higher rates of renovation could stimulate the rate of renovation by up to 6% annually, the aimed rate for the 2030 Renovation Wave by the European Commission. While OSS solutions present a great opportunity for addressing the challenges posed by climate change by allowing older homes to become better prepared through climate-smart retrofitting, these solutions have had mixed results in the past. Given the urgency of the situation as predicted in various scenarios by the IPCC, it is imperative to assess the effectiveness of OSS solutions in accelerating the rate of renovation. This research aims to investigate how the digitalisation of aspects of the customer journey of an end user participating in an OSS home renovation platform can lead to overcoming challenges faced by previously implemented instances of it. 

To answer this question, first a systematic literature review of previous OSS schemes implemented in Europe, digital tools commonly applied for renovation, and state-of-the-art strategies and models to facilitate customer journeys were studied. Through the characterisation of these mechanisms, opportunities for the integration of digital tools were identified and suggested for each stage of the customer journey. It was found that through the utilisation of technologies such as application programming interfaces (API), for increased access and real-time updating; blockchain infrastructure for information transparency and symmetry, and urban building energy modelling for predictive assessment, some important pitfalls of OSS implementation can be addressed. This study is expected to contribute to the renovation sector, ultimately leading to improving buildings' adaptive capacity, which is critical for the EU's sustainable development objectives going forward.

Place, publisher, year, edition, pages
Växjö, Sweden: Linnaeus University Press , 2023.
Keywords [en]
climate adaptation, retrofit, one-stop shop, blockchain, urban building energy modelling
National Category
Climate Research
Research subject
Technology (byts ev till Engineering), Sustainable Built Environment
Identifiers
URN: urn:nbn:se:lnu:diva-125985ISBN: 9789180820424 (electronic)OAI: oai:DiVA.org:lnu-125985DiVA, id: diva2:1818997
Conference
Sustainable Built Environment and Urban Transition, 12-13 October, Växjö
Funder
Swedish Research Council Formas, 2021-02389Available from: 2023-12-12 Created: 2023-12-12 Last updated: 2024-01-10Bibliographically approved

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Sinha, ShashwatMainali, BrijeshMahapatra, KrushnaMazaheri, Ahmad

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CiteExportLink to record
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Citation style
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