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Do you know your people?: Situated expertise and permeable expertise boundaries in complex project work
Norwegian University of Science and Technology, Norway.ORCID iD: 0000-0002-9544-6210
University of New England, USA.
Linnaeus University, School of Business and Economics, Department of Management (MAN). KTH Royal Institute of Technology, Sweden.ORCID iD: 0000-0003-4021-812X
2024 (English)In: International Journal of Project Management, ISSN 0263-7863, E-ISSN 1873-4634, Vol. 42, no 3, article id 102588Article in journal (Refereed) Published
Sustainable development
SDG 9: Build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation
Abstract [en]

In the context of complex and digitalized engineering projects, effectively orchestrating meta-knowledge that encompasses awareness of diverse expertise presents a significant challenge, as it requires crossing various boundaries. Situated expertise plays a critical role in this process, connecting individual or group-level meta-knowledge to wider expertise systems in projects. We report a case study exploring how group expertise boundaries influence situated expertise development in the oil and gas front-end project context. Through qualitative analysis, we underscore the role of permeable group expertise boundaries in fostering open situated expertise systems, allowing for meta-knowledge about individuals, groups, and digital technologies. This permeability is especially critical in innovative and non-contractual contexts. We identify four elements—strategy, structural design, interaction molding routines and roles, and digital boundary objects—that contribute to open situated expertise development. Our findings show that while digital boundary objects can mediate expertise boundaries by enabling communication and navigation of expertise in projects, the reach of situated expertise largely depends on interaction molding elements, particularly boundary-spanning roles. This study concludes by recommending that practitioners expand their meta-knowledge, rethink their strategic approaches to situating and utilizing expertise in projects, and carefully establish routines for using digital technologies to record and retrieve expertise.

Place, publisher, year, edition, pages
Elsevier, 2024. Vol. 42, no 3, article id 102588
Keywords [en]
Situated expertise, Meta-knowledge, Boundary permeability, Digital boundary objects
National Category
Other Engineering and Technologies Business Administration
Research subject
Economy, Business administration; Economy, Ledarskap, entreprenörskap och organisation
Identifiers
URN: urn:nbn:se:lnu:diva-129244DOI: 10.1016/j.ijproman.2024.102588ISI: 001298138800001Scopus ID: 2-s2.0-85190899881OAI: oai:DiVA.org:lnu-129244DiVA, id: diva2:1857347
Available from: 2024-05-13 Created: 2024-05-13 Last updated: 2025-02-10Bibliographically approved

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Korotkova-etal-2024(1900 kB)79 downloads
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Hetemi, Ermal

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Citation style
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