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The 5 -10 - 20 - 30 Rules: TRM and5 Qs Approaches for Reducing Medical Errors & Increasing Patent Safety
Växjö universitet, Fakulteten för humaniora och samhällsvetenskap, Ekonomihögskolan, EHV. Marknadsföring.ORCID-id: 0000-0002-3055-1108
2007 (Engelska)Ingår i: the 7th C&C International conference: 16-20 December-Växjö University, Växjö University-Reprot , 2007Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

C&C Established in 2000 by Professor Mosad Zineldin at Växjö University-Sweden in cooperation with eminent academics from different countries such as Professor David Walters, Australia, Professor Duglas Hensler, USA and Dr. John Peters, UK. C&C

SCOPE

The management of Health and Social Care constitutes an important area for the application of concepts and techniques from the disciplines of Management, quality, medicine, mathematics, operational research and statistics. Problems such as health care quality managmement, outsourcing, management of waiting lists and bed capacity, hospital redesign, workforce planning and scheduling, patient flow modelling, performance management, disease monitoring, ethics and health care technology assessment have been tackled using both qualitative and quantitative techniques.

The purpose of the 7th International Conference/workshop on cooperation, competition and Health care reform (CCHR) is to bring together researchers and practitioners interested in the health care advances, reform and reengineering.

The aim of my paper presented in this conference is to:

•Present a new Quality Assurance Model (5Qs) based on Total Relationship Management

(a holistic) Approach (TRM). The expected outcomes are to: •Reduce the medical errors

•Increase patient safety & •to achieve higher doctors and patients level of satisfaction

Ort, förlag, år, upplaga, sidor
Växjö University-Reprot , 2007.
Nyckelord [en]
Relationship management, relationship management, truth, myth, 4 ps
Nationell ämneskategori
Företagsekonomi
Forskningsämne
Ekonomi, Marknadsföring
Identifikatorer
URN: urn:nbn:se:vxu:diva-2888OAI: oai:DiVA.org:vxu-2888DiVA, id: diva2:202844
Anmärkning
Jag var också konferensens ordörande/chair.Tillgänglig från: 2007-12-28 Skapad: 2007-12-28 Senast uppdaterad: 2016-05-03Bibliografiskt granskad

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http://www.hcqm-meda.com/files/CC%203conferenceHealth07.pdf

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Zineldin, Mosad

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