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Logistics Performance Management Challenges in Dyadic Relationships
Växjö universitet, Fakulteten för humaniora och samhällsvetenskap, Ekonomihögskolan, EHV. (Supply Chain Studies)ORCID-id: 0000-0003-4255-1516
Växjö universitet, Fakulteten för humaniora och samhällsvetenskap, Ekonomihögskolan, EHV. (Supply Chain Studies)
(Supply Chain Studies)
2006 (engelsk)Inngår i: Conference proceedings from the 18th International NOFOMA conference, 2006Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Supply chain management is about having an end-customer perspective and creating value through integration of business processes and optimization of the entire supply chain. The performance management (defining metrics, target setting, measurement and analysis) should be important for succeeding in the supply chain management ambitions. This paper focuses on logistics performance management in inter-organizational business processes, i.e. in the inter-linked purchasing, order to delivery and distribution processes, of manufacturing companies. The objective of this paper is to describe the logistics performance management process in dyads of supplying and buying companies and to identify research needs related to supply chain integration of the performance management process. The analysis is mainly empirical and is based on case studies of four dyads of supplying and buying manufacturing companies. The analysis focuses on describing and comparing the four phases of the performance management process in the four studied dyads. The defining metrics activity was based on few metrics but found to be problematic as no dyads operate with joint metric definitions. The target setting activity was executed in all dyads but joint targets were only found in some dyads. Not all companies measured performance, due to priorities and technical problems. The analysis activity was often conducted together in the dyads in the shape of meetings. The analysis also studies the levels of supply chain integration of the performance management process. The studied dyads have very low level of supply chain integration of the activities. The section is ended with some performance management integration challenges in supply chains.

sted, utgiver, år, opplag, sider
2006.
Emneord [en]
performance management, dyad, supply chain management, integration
HSV kategori
Forskningsprogram
Ekonomi, Logistik
Identifikatorer
URN: urn:nbn:se:vxu:diva-4390OAI: oai:DiVA.org:vxu-4390DiVA, id: diva2:204348
Konferanse
The 18th International NOFOMA conference
Tilgjengelig fra: 2007-03-28 Laget: 2007-03-28 Sist oppdatert: 2016-09-23bibliografisk kontrollert

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