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Efficiency and productivity of employment offices:: evidence from Sweden
Växjö University, Faculty of Humanities and Social Sciences, School of Management and Economics. (CAFO)
2005 (English)In: International journal of manpower, ISSN 0143-7720, E-ISSN 1758-6577, Vol. 26, no 2, p. 196-206Article in journal (Refereed) Published
Abstract [en]

Purpose – This paper aims to measure the efficiency and productivity of Swedish employment offices.

Design/methodology/approach – Using four inputs, five outputs, and two quality attributes the efficiency and productivity of 253 Swedish employment offices are evaluated using models of relative technical efficiency and Malmquist productivity indices. The results are computed as solutions to linear programming problems for the 1992-1995 periods.

Findings – Results of the study find that the mean efficiency across offices varies between 74 and 78 percent. The mean productivity change demonstrates a decrease of 11 percent during the 1992-1993 period, and an increase of 7 and 13 percents during 1993-1994 and 1994-1995 respectively.

Research limitations/implications – Different background characteristics of job seekers could possibly bias the result for some of the offices. Further research could use a dynamic model where different job seeker characteristics are taken into consideration.

Practical implications – The paper provides an opportunity for inefficient/low productivity offices to study how offices identified as more efficient are producing their services.

Originality/value – This paper demonstrates how efficiency and productivity could be measured in a multi-input, multi-output employment office service sector setting where quality aspects are allowed to play a part.

Place, publisher, year, edition, pages
Bradford UK: Emerald , 2005. Vol. 26, no 2, p. 196-206
Keywords [en]
Economics, Employment services, Government policy, Labour, Labour market, Sweden
National Category
Economics
Research subject
Economy, Economics
Identifiers
URN: urn:nbn:se:lnu:diva-6581DOI: 10.1108/01437720510597676OAI: oai:DiVA.org:lnu-6581DiVA, id: diva2:327255
Available from: 2010-06-28 Created: 2010-06-28 Last updated: 2017-12-12Bibliographically approved

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Behrenz, Lars

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf