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Healthcare managers’ experiences of leading the implementation of video conferencing in discharge planning sessions: an interview study
Blekinge Institute of Technology.
Blekinge Institute of Technology.ORCID iD: 0000-0003-2074-3584
Blekinge Institute of Technology.
Linnaeus University, Faculty of Health and Life Sciences, Department of Health and Caring Sciences.
2016 (English)In: Computers, Informatics, Nursing, ISSN 1538-2931, E-ISSN 1538-9774, Vol. 34, no 3, p. 108-115Article in journal (Refereed) Published
Abstract [en]

This article describes healthcare managers' experiences of leading the implementation of video conferencing in discharge planning sessions as a new tool in everyday practice. Data collection took place through individual interviews and the interviews were analyzed using qualitative content analysis with an inductive approach. The results indicate that managers identified two distinct leadership perspectives when they reflected on the implementation process. They described a desired way of leading the implementation and communicating about the upcoming change, understanding and securing support for decisions, as well as ensuring that sufficient time is available throughout the change process. They also, however, described how they perceived that the implementation process was actually taking place, highlighting the lack of planning and preparation as well as the need for support and to be supportive, and having the courage to adopt and lead the implementation. It is suggested that managers at all levels require more information and training in how to encourage staff to become involved in designing their everyday work and in the implementation process. Managers, too, need ongoing organizational support for good leadership throughout the implementation of video conferencing in discharge planning sessions, including planning, start-up, implementation, and evaluation.

Place, publisher, year, edition, pages
Wolters Kluwer, 2016. Vol. 34, no 3, p. 108-115
Keywords [sv]
Omvårdnad, Informatik
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Research subject
Health and Caring Sciences, Health Informatics; Health and Caring Sciences, Nursing
Identifiers
URN: urn:nbn:se:lnu:diva-52139DOI: 10.1097/CIN.0000000000000217ISI: 000376461700002PubMedID: 26825031Scopus ID: 2-s2.0-84955615698OAI: oai:DiVA.org:lnu-52139DiVA, id: diva2:920884
Available from: 2016-04-19 Created: 2016-04-19 Last updated: 2019-02-27Bibliographically approved

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Nilsson, LinaBorg, Christel

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CiteExportLink to record
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