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Unity is strength: A study of supplier relationship management integration
Linnaeus University, School of Business and Economics, Department of Marketing.
Linnaeus University, School of Business and Economics, Department of Marketing.
Univ Leeds, UK.
Radford Univ, USA.
Show others and affiliations
2016 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 11, 4804-4810 p.Article in journal (Refereed) Published
Abstract [en]

Researches on the supply chain management within the last decade demonstrate that business processes integration can increase the performance effectiveness and efficiency across the chain. This study intends to investigate the integration of the supplier relationship management (SRM) process between the manufacturer and its first upstream tier of suppliers within the construction equipment industry. This research also strives to identify the potential obstacles to the SRM integration and provides solution suggestions to overcome these barriers. In this regard, the review of the literature and subsequent analyses of the empirical findings from European construction equipment manufacturers illustrate that the SRM process integration can take place through the integration of its several sub-processes into strategic and operational characteristics. In this context, the lack of goal congruence, commitment, and trust between the manufacturer and its supplier are the major potential barriers to the SRM integration. (C) 2016 Elsevier Inc. All rights reserved.

Place, publisher, year, edition, pages
2016. Vol. 69, no 11, 4804-4810 p.
Keyword [en]
Supplier relationship management, Supply chain management manufactory, Process
National Category
Economics and Business
Research subject
Economy, Marketing
Identifiers
URN: urn:nbn:se:lnu:diva-57602DOI: 10.1016/j.jbusres.2016.04.034ISI: 000383936800014OAI: oai:DiVA.org:lnu-57602DiVA: diva2:1040504
Available from: 2016-10-27 Created: 2016-10-25 Last updated: 2017-01-25Bibliographically approved

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Oghazi, PejvakRad, Fakhreddin Fakhrai
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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf