An Ethnographically Informed Participatory Design of Primary Healthcare Information Technology in a Developing Country Setting
2017 (English)In: Participatory Design & Health Information Technology / [ed] Kanstrup, A.M., Bygholm, A., Bertelsen, P. & Nøhr, C, Amsterdam, Berlin, Washington DC: IOS Press, 2017, 233, 131-147 p.Chapter in book (Refereed)
Ethnography, with its emphasis on understanding activities where they occur, and its use of qualitative data gathering techniques rich in description, has a long tradition in Participatory Design (PD). Yet there are limited methodological insights in its application in developing countries. This paper proposes an ethno- graphically informed PD approach, which can be applied when designing Primary Healthcare Information Technology (PHIT). We use findings from a larger multi- disciplinary project, Health Information Systems Project (HISP) to elaborate how ethnography can be used to facilitate participation of health practitioners in developing countries settings as well as indicating the importance of ethnographic approach to participatory Health Information Technology (HIT) designers. Further- more, the paper discusses the pros and cons of using an ethnographic approach in designing HIT.
Place, publisher, year, edition, pages
Amsterdam, Berlin, Washington DC: IOS Press, 2017, 233. 131-147 p.
Studies in Health Technology and Informatics, ISSN 0926-9630, E-ISSN 1879-8365 ; 233
Primary healthcare information technology, ethnography, participatory design, developing countries
Interaction Technologies Human Aspects of ICT Information Systems, Social aspects
Research subject Computer and Information Sciences Computer Science, Information Systems
IdentifiersURN: urn:nbn:se:lnu:diva-60415DOI: 10.3233/978-1-61499-740-5-131ISBN: 978-1-61499-739-9 (print)ISBN: 978-1-61499-740-5 (electronic)OAI: oai:DiVA.org:lnu-60415DiVA: diva2:1070947