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Mobile Payment Use and Mobile Payment Transactions by Older Adults: A Qualitative Study
Linnaeus University, Faculty of Technology, Department of Informatics.
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 80 credits / 120 HE creditsStudent thesis
Abstract [en]

The research outlined in this thesis focuses on the effects of implementation and use of mobile payments as experienced by older adults aged 55-75, as qualitatively examined through research interviewees (hereafter participants of this study) made up of individuals with varying cultural and technological backgrounds, who are acclimated to Greece’s culture and have lived within the country for at least a decade. Their own perception and reception of the practice allows for a more comprehensive look into the practical application of the technology within the country. No empirical studies are available on the aforementioned topic, despite the high importance and need for such study. Therefore, this research is carried out through a literature review. It then analyzes two models namely technology acceptance model (TAM) and unified theory of acceptance and use of technology (UTAUT) model. It applies a phenomenological research method and provides us with a more concise, contextualized background into the widespread application of m-payment and m-commerce within the country. This research contributes new knowledge to m-payment and m-commerce through theoretical and empirical research and benefits the interpretation of a recently emerging phenomenon. The research results are useful to various groups associated with mpayments and m-commerce. Future research directions concerning this phenomenon involve the reception and enhancement of m-payment methods by older adults.   

Place, publisher, year, edition, pages
2017.
Keywords [en]
Older adults, m-payment, m-commerce, electronic payment, technological innovation adoption, technology acceptance model, unified theory of acceptance and use of technology model, interpretive paradigm, qualitative research, phenomenology, Greece
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:lnu:diva-66953OAI: oai:DiVA.org:lnu-66953DiVA, id: diva2:1127590
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Examiners
Available from: 2017-07-20 Created: 2017-07-17 Last updated: 2017-07-20Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf