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Assessing work order information quality in harvesting
Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
2017 (English)In: Silva Fennica, ISSN 0037-5330, E-ISSN 2242-4075, Vol. 51, no 4, p. 1-18, article id 6989Article in journal (Refereed) Published
Abstract [en]

Being a logging contractor involves several uncertainties, amongst others, information quality in the work order received from customers. The information quality of work orders is of the utmost importance for logging contactors, in order to be able to plan and conduct work properly. The purpose of this paper is three-fold: 1) identifying work order information components in harvesting, 2) identifying work order information quality dimensions in harvesting and 3) assessing work order information quality in harvesting. The paper is based on interviews and a survey. Various interviews took place in Sweden with professionals within the harvesting industry as well as logging contractors, and thereafter a survey was developed. Random selection was conducted and 100 Swedish logging contractors were contacted by telephone in order to answer the survey, with a response rate of 82% from the sample. The paper concludes that the information quality dimension of accuracy concerns the individual work order information components, whereas timeliness is related to receiving the complete work orders. A factor analysis has been conducted with five factors emerging. The assessment of work order information quality in harvesting implies that the potential for improvement exists with regard to increasing the accuracy of the order information for the components of “Cleaning under story trees - not conducted” and “Cleaning under story trees - of low standard” as well as “landing size”, and “landing placement”. However, their effect on capacity is utilization needs to be explored.

Place, publisher, year, edition, pages
Helsinki: Finnish Society of Forest Science , 2017. Vol. 51, no 4, p. 1-18, article id 6989
Keyword [en]
Logging contractor, Work orders, Work order information components, Survey study, Factor analysis
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
URN: urn:nbn:se:lnu:diva-68383DOI: 10.14214/sf.6989ISI: 000417042800002OAI: oai:DiVA.org:lnu-68383DiVA: diva2:1149918
Available from: 2017-10-17 Created: 2017-10-17 Last updated: 2018-01-12Bibliographically approved

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Gustafsson, Åsa

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf