lnu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Trust and control in changing production environments
Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics. (Centre for Management Accounting Research (CMAR))ORCID iD: 0000-0003-0378-2995
Brock University, Canada. (Centre for Management Accounting Research (CMAR))
2017 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978Article in journal (Refereed) Epub ahead of print
Abstract [en]

We examine the relationship between trust and control in four organizations implementing new production methods. Research on the trust-control relationship provides conflicting results. Some empirical studies show that the relationship between trust and control is substitutive, while some show that it is complementary (Kalkman and Waard, 2016).

We identify three moderators of the trust-control relationship that lead to either a substitutive or a complementary result. The variables are: control source, control incidence and control information type. Additionally we find that the concept of trust becomes a matter for reflection by both managers and workers as they navigate new production methods.

This result extends prior research by revealing connections that moderate the relationship between trust and control, and contribute to explaining the contradictory results in the literature.

Place, publisher, year, edition, pages
Elsevier, 2017.
Keyword [en]
Trust and control, Control variables, Lean production, Production environment
National Category
Business Administration
Research subject
Economy, Ekonomistyrning
Identifiers
URN: urn:nbn:se:lnu:diva-67337DOI: 10.1016/j.jbusres.2017.12.003OAI: oai:DiVA.org:lnu-67337DiVA: diva2:1166411
Available from: 2017-12-14 Created: 2017-12-14 Last updated: 2018-01-10

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full text

Authority records BETA

Alpenberg, Jan

Search in DiVA

By author/editor
Alpenberg, Jan
By organisation
Department of Management Accounting and Logistics
In the same journal
Journal of Business Research
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 45 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf