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Kartläggning av återkoppling inom ambulanssjukvården: En kvantitativ enkätstudie
Linnaeus University, Faculty of Health and Life Sciences, Department of Health and Caring Sciences.
2018 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesisAlternative title
Survey of feedback within ambulance care : A quantitative survey (English)
Abstract [sv]

Bakgrund: Återkoppling har visat sig vara viktigt för ambulanspersonal speciellt för de som är nyanställda i yrket. Återkoppling kan ske från kollegor, patienter, vid praktiska övningar och kan vara både verbalt och skriftligt. Om återkoppling inte sker kan misstag upprepas.

Syfte: Syftet med studien är att kartlägga återkoppling till ambulanspersonal och dess betydelse för kompetensutveckling.

Metod: Som metod användes en kvantitativ tvärsnittsstudie med ett bekvämlighetsurval. Som datainsamlingsmetod valdes en enkät som var webbaserad och som importerades som en Excel-fil och analyserades i SPSS 25.

Resultat: Resultatet visade att majoriteten av ambulanspersonalen ansåg att återkopplingen var viktig för deras kompetensutveckling. Vissa skillnader fanns om ambulanspersonal ansåg att de fick tillräckligt med återkoppling. Majoriteten av respondenterna fick återkoppling från varje vecka till varje månad, men det var även många respondenter som aldrig fick återkoppling.

Slutsats: Olika studier skulle kunna ge svar på vilken typ av återkoppling som ambulanspersonal har behov av för deras kompetensutveckling och varför, både kvalitativa och kvantitativa studier skulle kunna genomföras. En liknande studie skulle även kunna genomföras men eftersträva en högre svarsfrekvens. Forskning skulle behövas genomföras nationellt för att se om det finns skillnader mellan olika län i Sverige. Den nationella forskningen skulle kunna bidra till utformning av standardiserade rutiner för hur återkoppling ska ske till ambulanspersonal nationellt.

Abstract [en]

Background: Feedback has proven to be important for ambulance personnel especially for those who are newly employed in the profession. Feedback can come from colleagues, patients, practical exercises and it may be both verbal and written. Absents of feedback may cause mistakes to be repeated.

Aim: The aim of the study was to describe systematically feedback to ambulance personnel and its importance for competence development.

Method: As a method for the study a quantitative cross-sectional study with a convenience sampling was chosen. As data collection a servery was selected which was web-based and then imported as an Excel-file and analysed in SPSS 25.

Result: The result showed that the majority of the ambulance personnel felt that feedback was important for their competence development. Some differences were found among the ambulance personnel about if the feedback was sufficient. The majority of respondents received feedback weekly to monthly, but there were also many who never received feedback.

Conclusion: Different studies would be needed to investigate what type of feedback ambulance personnel need for their competence development and why, both qualitative and quantitative studied could be conducted. The research would need to be carried out nationally to explore if there are differences between different counties in Sweden. A national study could lead to design of standardized procedure for how feedback should be presented to ambulance personnel nationally.

Place, publisher, year, edition, pages
2018. , p. 38
Keywords [en]
Feedback, competence development, ambulance personnel, prehospital
Keywords [sv]
Återkoppling, kompetensutveckling, ambulanspersonal, prehospitalt
National Category
Medical and Health Sciences
Identifiers
URN: urn:nbn:se:lnu:diva-72667OAI: oai:DiVA.org:lnu-72667DiVA, id: diva2:1197405
Subject / course
Vårdvetenskap
Educational program
Specialist Nursing Programme, Prehospital Care, 60 credits
Supervisors
Examiners
Available from: 2018-04-13 Created: 2018-04-12 Last updated: 2018-04-13Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf