The interests and expectations of the students at Ruse University, Bulgaria in the area of Machine Science and Design are important for the lecturers delivering those subjects. The problem statement is connected with the identification of the challenges for academic staff. The purpose of the study is to improve the quality of education by analyzing the students’ assessment of the study process. Empirical and theoretical methods are used during the research. A method of inquiry based upon online assessment and a diagnostic method are introduced. The results are processed automatically. The results obtained are summarized and critically analyzed.