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Ett intranät i tiden: Kan ett intranät i en kommun spelifieras, vad är viktigast för användarna?
Linnaeus University, Faculty of Technology, Department of Informatics.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The research conducted in this study aims to answer if it would be possible to gamify an Intranet for a Municipality (Ekerö Municipality in Sweden) and it also investigates what usability needs are the most important to meet. The study is based on Delone and McLean's IS success model. Furthermore, there is an assumption that there is too much irrelevant information on the old intranet. The study is based on qualitative interviews and shows that the employees of the municipality are affected by the qualities of the success model, information quality, functionality, and service. It also shows that personalization, as well as good user-friendliness and well-structured content, are values appreciated by employees. The users are also positively set for gamification.

Place, publisher, year, edition, pages
2018. , p. 40
Keywords [en]
Intranet, Internal web, The digital workplace, Gamification, Public sector, Municipal Intranet, Case Studies, UX, User Experience
Keywords [sv]
Intranät, Internwebb, Den digitala arbetsplatsen, spelifiering, offentlig sektor, kommunalt intranät, fallstudie, användarnytta, UX, användarupplevelse
National Category
Interaction Technologies Communication Studies
Identifiers
URN: urn:nbn:se:lnu:diva-76936OAI: oai:DiVA.org:lnu-76936DiVA, id: diva2:1233380
External cooperation
Ekerö kommun
Subject / course
Informatics
Educational program
Interaction Designer, 180 credits
Presentation
2018-05-31, Distans, Kalmar, 11:30 (Swedish)
Supervisors
Examiners
Available from: 2018-07-25 Created: 2018-07-17 Last updated: 2018-07-25Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf