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Antecedents of ERP in service firms
Linnaeus University, School of Business and Economics, Department of Marketing.
2014 (English)In: Journal of Promotion Management, ISSN 1049-6491, E-ISSN 1540-7594, Vol. 20, no 2, p. 148-163Article in journal (Refereed) Published
Abstract [en]

There have been studies of the adoption of enterprise resource planning (ERP) systems, the need for research within service sector is increasing. Thus, this study investigates adoption of ERP systems within service firms by a survey. Furthermore, antecedents of ERP adoption are investigated. The study proposes providing an insight about enterprise resource planning (ERP) adoption, theoretical background illustrates the pertinent literature on ERP systems in services and identifies antecedents of ERP adoption in the extant literature. The findings revealed that the majority of respondents, 82%, have adopted ERP. This study highlights and explains the reasons of deployment of ERP systems in service firms.

Place, publisher, year, edition, pages
Taylor & Francis, 2014. Vol. 20, no 2, p. 148-163
Keywords [en]
Enterprise resource planning, ERP adoption, Information systems, Service firm, Technology
National Category
Economics and Business
Research subject
Economy, Business Informatics
Identifiers
URN: urn:nbn:se:lnu:diva-88542DOI: 10.1080/10496491.2014.894775Scopus ID: 2-s2.0-84899677268OAI: oai:DiVA.org:lnu-88542DiVA, id: diva2:1345971
Available from: 2019-08-26 Created: 2019-08-26 Last updated: 2019-09-05Bibliographically approved

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Oghazi, Pejvak

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  • de-DE
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  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
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  • text
  • asciidoc
  • rtf