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Occupational safety and health for service crew on passenger ships
Linnaeus University, Faculty of Technology, Kalmar Maritime Academy. (Maritime Science)ORCID iD: 0000-0002-2942-1584
Linnaeus University, Faculty of Technology, Kalmar Maritime Academy. (Maritime Science)ORCID iD: 0000-0003-2856-0475
Linnaeus University, Faculty of Technology, Kalmar Maritime Academy. (Maritime Science)ORCID iD: 0000-0001-5356-5126
2020 (English)In: Safety Science, ISSN 0925-7535, E-ISSN 1879-1042, Vol. 121, p. 403-413Article in journal (Refereed) Published
Abstract [en]

The service crew is a vital part of the customer experience on board passenger ships, but also has important duties in the safety organization in case of emergencies. Yet, they are not always recognized as seafarers and have received less attention in research that addresses occupational safety and health in the maritime domain.

This study explores the occupational safety and health for the service crew working on Swedish passenger ships.The purpose is to analyze causes of work-related ill-health, investigate and identify important aspects of the physical, organizational and social working conditions. The study has adopted a mixed methods approach, including survey questionnaires, register data on reported long-term sick leave, and field visits on board.

Key findings show that service crew on passenger ships report the highest levels of perceived exertion. They also have the highest rates of long-term sick leave lasting 60 days or more. Most diagnoses are related to musculoskeletal and psychological disorders. Important factors in the shipboard work environment include high physical load and strenuous working postures, poor workplace design, long working hours, limited time for recovery, and the perceived mental and emotional load that comes with unclear boundaries between work and recreation and the social interaction with customers and colleagues. The most prominent health promotive factors to reduce the perceived exertion are appropriate manning, time to rest, working with managers that attend to problems and experiencing good working relations with other departments on board.

Place, publisher, year, edition, pages
Elsevier, 2020. Vol. 121, p. 403-413
Keywords [en]
Work environment, Sick leave, Musculoskeletal disorders, Mental health, Exertion, Seafarers
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Shipping, Maritime Science
Identifiers
URN: urn:nbn:se:lnu:diva-89376DOI: 10.1016/j.ssci.2019.09.024OAI: oai:DiVA.org:lnu-89376DiVA, id: diva2:1356618
Funder
The Swedish Mercantile Marine FoundationAvailable from: 2019-10-01 Created: 2019-10-01 Last updated: 2019-11-12Bibliographically approved

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Österman, CeciliaHult, CarlPraetorius, Gesa

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