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Workplace health in wellness - a study of Swedish spa-hotels
University West, Sweden.
Linnaeus University, School of Business and Economics, Department of Marketing.ORCID iD: 0000-0003-3310-305X
2019 (English)In: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 11, no 3, p. 395-408Article in journal (Refereed) Published
Abstract [en]

Purpose In previous research, quality management practices have been found to be related to better health for employees. Dimensions of health-promoting quality leadership have been defined. The purpose of this study was to identify dimensions of workplace health in the wellness industry and relate them to the dimensions of health-promoting quality leadership. Design/methodology/approach An empirical study involving seven leading spa-hotels in Sweden has been carried out. The first part of the study consisted of quality cafes carried out at each of the hotels. The quality cafe is a novel method, which has the World Cafe-method as its basis, combined with quality management techniques. Based on the findings from the quality cafes, an employee survey was developed. Findings The findings from the study include a definition of five major health dimensions for the employees, namely, happiness, kinship, respect, physical health conditions and control. The dimensions were found to be statistically consistent and correlated with the self-reported health of the respondents. Originality/value Workplace health in the wellness sector, which is growing worldwide, is very scarcely researched.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019. Vol. 11, no 3, p. 395-408
Keywords [en]
Health promotion, Quality management, Leadership, Values, Well-being, Health
National Category
Work Sciences
Research subject
Economy
Identifiers
URN: urn:nbn:se:lnu:diva-89413DOI: 10.1108/IJQSS-03-2018-0025ISI: 000486488600006OAI: oai:DiVA.org:lnu-89413DiVA, id: diva2:1357354
Available from: 2019-10-03 Created: 2019-10-03 Last updated: 2019-10-03Bibliographically approved

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Lagrosen, Stefan

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf