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"We are already person-centred in our practice"-A Qualitative Study of Ambulance Clinicians' Experiences of Person-Centred Care
Linnaeus University, Faculty of Health and Life Sciences, Department of Health and Caring Sciences. Lund University, Sweden;Helsingborg General Hospital, Sweden. (Centre of Interprofessional Collaboration within Emergency care (CICE))ORCID iD: 0000-0002-6068-6273
Helsingborg General Hospital, Sweden.ORCID iD: 0000-0002-4185-5166
Lund University, Sweden.ORCID iD: 0000-0001-9967-0589
2019 (English)In: Healthcare, E-ISSN 2227-9032, Vol. 7, no 4, p. 1-12, article id 115Article in journal (Refereed) Published
Abstract [en]

The concept of person-centred care (PCC) is considered one of the core competencies in Swedish healthcare. It has increasingly spread and involves treating the patient as a person who is decision-competent and part of the team. The PCC concept has been introduced in the Swedish Ambulance Service setting, but as there has been no previous research on PCC in this context, the aim of the present study was to illuminate ambulance clinicians' experiences of the introduction of PCC in a Swedish Ambulance Service setting. Data collection took the form of interviews with 15 ambulance clinicians in the southernmost part of Sweden. Qualitative content analysis was employed to analyse the interviews, wherein two categories emerged: organisational perspective and contextual culture. The latent meaning was interpreted as the theme: Seeing the individual in need of care as a person instead of a patient. In conclusion, the concept of PCC was considered a barrier and there was some resistance to its introduction. While PCC enhanced the ambulance clinicians' stance, e.g., when initiating a caring relationship and encouraging the patient to participate in her/his care, it was also described as a catchphrase that is not applicable to the Ambulance Service as it contributes nothing new to the standard of treatment.

Place, publisher, year, edition, pages
MDPI, 2019. Vol. 7, no 4, p. 1-12, article id 115
Keywords [en]
person-centred care, ambulance services, emergency medical services, qualitative content analysis, ambulance clinicians
National Category
Nursing
Research subject
Health and Caring Sciences, Nursing
Identifiers
URN: urn:nbn:se:lnu:diva-91808DOI: 10.3390/healthcare7040115ISI: 000506641900006PubMedID: 31614991Scopus ID: 2-s2.0-85089499931OAI: oai:DiVA.org:lnu-91808DiVA, id: diva2:1391285
Available from: 2020-02-04 Created: 2020-02-04 Last updated: 2021-12-07Bibliographically approved

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Rantala, Andreas

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