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Internet-delivered mental health treatment systems in Scandinavia – A usability evaluation
Western Norway University of Applied Sciences, Norway.
University of Bergen, Norway.
Western Norway University of Applied Sciences, Norway.
Linnaeus University, Faculty of Health and Life Sciences, Department of Psychology. Karolinska Institutet, Sweden;Region Stockholm, Sweden. (DISA)ORCID iD: 0000-0002-6443-5279
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2020 (English)In: Internet Interventions, ISSN 2214-7829, Vol. 20, p. 1-10, article id 100314Article in journal (Refereed) Published
Abstract [en]

Mental health problems are a major public health concern worldwide. Approximately 50% of the population will experience mental problems during their life. Traditional treatment is based on psychopharmacotherapy or psychotherapy, with face-to-face interaction between the patient and the therapist. New technologies such as Internet-delivered treatments are seen as an opportunity to offer more scalable and cost-efficient treatments in the field of mental health. Despite the growing interest and new evidence supporting the effect of Internet-delivered treatments is it remarkably little research on how the technology and the usability of Internet-delivered treatment programs affects the treatment. In this paper, we propose a set of evaluation criteria for evaluating the usability and the responsive design of Internet-delivered treatment systems. By our knowledge we are the first to include usability and universal design principles in the evaluation of Internet-delivered treatment systems. Our findings indicate that despite the good treatment results and proven clinical effects, the systems in general have several issues regarding usability, universal design and outdated technology. Based on our findings we propose that there should be established guidelines for testing the usability and technology of Internet-delivered treatment systems.

Place, publisher, year, edition, pages
Elsevier, 2020. Vol. 20, p. 1-10, article id 100314
National Category
Computer and Information Sciences Psychology
Research subject
Health and Caring Sciences, Health Informatics
Identifiers
URN: urn:nbn:se:lnu:diva-93427DOI: 10.1016/j.invent.2020.100314ISI: 000550243900013PubMedID: 32426241Scopus ID: 2-s2.0-85084433536OAI: oai:DiVA.org:lnu-93427DiVA, id: diva2:1423458
Available from: 2020-04-14 Created: 2020-04-14 Last updated: 2021-05-07Bibliographically approved

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Kaldo, Viktor

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf