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Critical success factors determining performance of cross-border acquisition: Evidence from the African telecom market
Indian Inst Technol Delhi, India.ORCID iD: 0000-0001-6754-9602
Indian Inst Technol Delhi, India.
Natl Inst Dev Adm, Thailand.
Linnaeus University, School of Business and Economics, Department of Marketing.ORCID iD: 0000-0001-5182-5203
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2021 (English)In: Thunderbird International Business Review, ISSN 1096-4762, E-ISSN 1520-6874, Vol. 63, no 1, p. 43-61Article in journal (Refereed) Published
Sustainable development
SDG 1: End poverty in all its forms everywhere, SDG 2: End hunger, achieve food security and improved nutrition, and promote sustainable agriculture, SDG 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Abstract [en]

This study investigates the factors affecting Bharti Airtel's cross-border postacquisition performance in an African market. This study describes the relationships among various factors such as technical capability, affiliated firm's absorptive capacity, and organizational learning capabilities, which determine the successful operations of the Zain acquisition deal in South Africa. This paper adopts a qualitative approach to identify factors that influence the postacquisition performance. Seven factors are identified based on the literature. Consequently, it has become a necessity to encapsulate these factors in suitable proportions. In this study, we have developed a total interpretive structural modeling (TISM) to analyze the postacquisition performance of Bharti Airtel in South Africa. Our research has highlighted six dynamic factors (organizational learning capability, knowledge management, technology capability, technology relatedness, acquirer's absorptive capacity, and national culture difference) that affect the firm's postacquisition performance. The interpretive structural model (ISM) and total interpretive structural model for postacquisition performance are built-up. The developed TISM will support academics and practitioners to develop their understanding of acquisition performance of parent companies in the context of telecom business in the South African market.

Place, publisher, year, edition, pages
John Wiley & Sons, 2021. Vol. 63, no 1, p. 43-61
Keywords [en]
case study, knowledge, performance, postacquisition, technology, TISM
National Category
Business Administration
Research subject
Economy, Marketing; Economy, Business Informatics
Identifiers
URN: urn:nbn:se:lnu:diva-97181DOI: 10.1002/tie.22156ISI: 000539835200001Scopus ID: 2-s2.0-85086403132OAI: oai:DiVA.org:lnu-97181DiVA, id: diva2:1454352
Available from: 2020-07-16 Created: 2020-07-16 Last updated: 2022-05-16Bibliographically approved

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Owusu, Richard A.

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