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Contract care in dentistry: sense-making of the concept and in practice when multiple institutional logics are at play
University of Gothenburg, Sweden.ORCID iD: 0000-0002-8638-5735
University of Gothenburg, Sweden.
University of Gothenburg, Sweden.
University of Gothenburg, Sweden.
2017 (English)In: Sociology of Health and Illness, ISSN 0141-9889, E-ISSN 1467-9566, Vol. 39, no 7, p. 1035-1049Article in journal (Refereed) Published
Abstract [en]

In 2009 contract dental care was introduced into Sweden's Public Dental Service under a programme called Dental Care for Health (DCH ). Previous research has revealed a possible dilemma whereby dental care professionals had the role of insurance agent foisted upon them, as they were assigned the task of ‘selling contracts’. Using qualitative interviews, this study explores how these professionals make sense of contract dental care today. Drawing on the concepts of occupational and organisational professionalism, in combination with the institutional logics perspective, we discern that dental care professionals are entangled in multiple rationalities when reasoning about and dealing with DCH . A professional logic comes into play over health issues and preventive care, while market and corporate logics are present in relation to selling contracts and taking responsibility for the financial aspects of DCH , all of which creates tensions in these professionals. Overall, dental care professionals in the welfare sector respond both to an organisational and an occupational professionalism.

Place, publisher, year, edition, pages
John Wiley & Sons, 2017. Vol. 39, no 7, p. 1035-1049
Keywords [en]
dental care professionals, contract dental care, institutional logics, organisational and occupational professionalism
National Category
Sociology
Research subject
Social Sciences, Sociology
Identifiers
URN: urn:nbn:se:lnu:diva-97471DOI: 10.1111/1467-9566.12543ISI: 000410766100004PubMedID: 28332206Scopus ID: 2-s2.0-85017336610OAI: oai:DiVA.org:lnu-97471DiVA, id: diva2:1456712
Available from: 2020-08-06 Created: 2020-08-06 Last updated: 2024-11-18Bibliographically approved

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Ulfsdotter Eriksson, Ylva

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf