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Aspect-Based Opinion Mining of Students’ Reviews on Online Courses
Linnaeus University, Faculty of Technology, Department of computer science and media technology (CM).ORCID iD: 0000-0002-0199-2377
University of Prishtina, Kosovo.
University of Prishtina, Kosovo.
University of Prishtina, Kosovo.
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2020 (English)In: Proceedings of the 2020 6th International Conference on Computing and Artificial Intelligence, Association for Computing Machinery (ACM), 2020, p. 510-514Conference paper, Published paper (Refereed)
Abstract [en]

It is critical for higher education institutions to work on improvement of their teaching and learning strategy by examining feedback of students. Analyzing these feedbacks typically requires manual interventions which are not only labor intensive but prone to errors as well. Therefore, automatic models and techniques are needed to handle textual feedback efficiently. To this end, we propose a model for aspect-based opinion mining of comments of students that are posted in online learning platforms. The model aims to predict some of the key aspects related to an online course from students’ reviews and then assess the attitude of students toward these commented aspects. The proposed model is tested on a large-scale real-world dataset which is collected for this purpose. The dataset consists of more than 21 thousand manually annotated students’ reviews that are collected from Coursera. Conventional machine learning algorithms and deep learning techniques are used for prediction of the aspect categories and the aspect sentiment classification as well. The obtained results with respect to precision, recall, and F1 score are very promising.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2020. p. 510-514
Series
ICCAI
Keywords [en]
aspect sentiment classification, student feedback, machine learning, online course, Aspect extraction, ID-CNN
National Category
Computer Sciences
Research subject
Computer and Information Sciences Computer Science, Computer Science
Identifiers
URN: urn:nbn:se:lnu:diva-97621DOI: 10.1145/3404555.3404633Scopus ID: 2-s2.0-85092222342OAI: oai:DiVA.org:lnu-97621DiVA, id: diva2:1459814
Conference
6th International Conference on Computing and Artificial Intelligence - ICCAI
Available from: 2020-08-20 Created: 2020-08-20 Last updated: 2021-05-12Bibliographically approved

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Publisher's full textScopushttps://doi.org/10.1145/3404555.3404633

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Kastrati, Zenun

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf