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Workplace stress and health - the connection to quality management
Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship. Linnaeus University, Linnaeus Knowledge Environments, Sustainable Health.ORCID iD: 0000-0003-3310-305X
Mälardalen University, Sweden.ORCID iD: 0000-0001-5545-5457
2022 (English)In: Total Quality Management and Business Excellence, ISSN 1478-3363, E-ISSN 1478-3371, Vol. 33, no 1-2, p. 113-126Article in journal (Refereed) Published
Sustainable development
SDG 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Abstract [en]

Stress and bullying create severe pressure on workplace health. Although the connection between quality management and health is beginning to be well established, the association to workplace stress and workplace bullying has not been previously studied. The purpose of the paper is to examine associations between quality management values, workplace health and workplace stress. A questionnaire based on theory and previous research was constructed and delivered to a sample of Swedish secondary school teachers. The questionnaire included previously developed constructs of quality management values and workplace health. In addition, constructs measuring stress, demand, control and bullying were included. Correlation analyses and cluster analysis were carried out. The findings confirm the connection between quality management and workplace health that previous research has identified. In addition, the results indicate that quality management can increase the level of control that the employees have over their work situation, thereby alleviating some of the effects of workplace stress. Furthermore, the results show an association between quality management and workplace bullying. Moreover, control but not demand was found to be related to workplace health. Four clusters of employees with different quality management, stress and health profiles were identified.

Place, publisher, year, edition, pages
Taylor & Francis, 2022. Vol. 33, no 1-2, p. 113-126
Keywords [en]
Quality management, workplace health, stress, bullying, schools, control
National Category
Work Sciences
Research subject
Economy, Ledarskap, entreprenörskap och organisation
Identifiers
URN: urn:nbn:se:lnu:diva-98157DOI: 10.1080/14783363.2020.1807317ISI: 000560503500001Scopus ID: 2-s2.0-85089550703Local ID: 2020OAI: oai:DiVA.org:lnu-98157DiVA, id: diva2:1470439
Available from: 2020-09-24 Created: 2020-09-24 Last updated: 2023-03-30Bibliographically approved

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Lagrosen, Stefan

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