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Self-other agreement for improving communication in libraries and information services
Linnaeus University, Faculty of Technology, Department of computer science and media technology (CM), Department of Computer Science.
University of Peloponnese, Greece.
Technological Educational Institute of Athens, Greece.
2016 (English)In: Library Review, ISSN 0024-2535, E-ISSN 1758-793X, Vol. 65, no 3, p. 206-223Article in journal (Refereed) Published
Abstract [en]

Purpose – This paper aims to examine the Self-Other Agreement between leaders and employees in the sector of Libraries and Information Services (LIS) to construct a sustainable and strategic communicational process among library directors and staff. Design/methodology/approach – A sample of 135 leaders-employees of 17 organisations of LIS in more than five countries answered on a quantitative methodological research instrument in a multiplicity of variables. Statistical analysis of independent samples t-test was used to testify our research hypotheses. Findings – Results indicated that there is a difference in means between the two independent samples (leaders-employees). There are library leaders who rate themselves quite high, and there are employees who rate their leaders with lower evaluations. Research limitations/implications – This research extends and improves the matter of Self-Other Agreement in the sector of LIS through the collection of data that indicated a possible gap of communication and trustworthiness between leaders and employees. Practical implications – Regardless of the difference or the consensus of ratings among leaders and employees, the results of this research could be served as a stimulus plus as a starting point for library leaders by correcting or developing relations of communication and trustworthiness between them and their followers. Originality/value – Self-Other Agreement is one of the major factors that positively or negatively affect the overall operation of the organization in the way a leader could perceive the additional feedback. In the sector of LIS, the study of Self-Other Agreement is a rich and unexplored research area which deserves further analysis. © 2016, © Emerald Group Publishing Limited.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2016. Vol. 65, no 3, p. 206-223
National Category
Information Studies Computer and Information Sciences
Research subject
Computer and Information Sciences Computer Science
Identifiers
URN: urn:nbn:se:lnu:diva-99493DOI: 10.1108/LR-06-2015-0064ISI: 000393042900005Scopus ID: 2-s2.0-84961626143OAI: oai:DiVA.org:lnu-99493DiVA, id: diva2:1509226
Available from: 2020-12-11 Created: 2020-12-11 Last updated: 2020-12-11Bibliographically approved

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Drivas, Ioannis C.

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CiteExportLink to record
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Citation style
  • apa
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  • de-DE
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Output format
  • html
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  • asciidoc
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