lnu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
The Potential of Machine Learning Algorithms for Sentiment Classification of Students’ Feedback on MOOC
Norwegian University of Science and Technology, Norway.
Norwegian University of Science and Technology, Norway.
Linnaeus University, Faculty of Technology, Department of Informatics. Linnaeus University, Faculty of Technology, Department of computer science and media technology (CM).ORCID iD: 0000-0002-0199-2377
Sukkur IBA University, Pakistan.
2022 (English)In: Intelligent Systems and Applications: Proceedings of the 2021 Intelligent Systems Conference (IntelliSys) Volume 1 / [ed] Arai K., Springer, 2022, p. 11-22Conference paper, Published paper (Refereed)
Abstract [en]

Students’ feedback assessment became a hot topic in recent years with growing e-learning platforms coupled with an ongoing pandemic outbreak. Many higher education institutes were compelled to shift on-campus physical classes to online mode, utilizing various online teaching tools and massive open online courses (MOOCs). For many institutes, including both teachers and students, it was a unique and challenging experience conducting lectures and taking classes online. Therefore, analyzing students’ feedback in this crucial time is inevitable for effective teaching and monitoring learning outcomes. Thus, in this paper, we propose and conduct a study to evaluate various machine learning models for aspect-based opinion mining to address this challenge effectively. The proposed approach is trained and validated on a large-scale dataset consisting of manually labeled students’ comments collected from the Coursera online platform. Various conventional machine learning algorithms, namely Random Forest (RF), Support Vector Machine (SVM), and Decision Tree (DT), along with deep-learning methods, are employed to identify teaching-related aspects and predict opinions/attitudes of students towards those aspects. The obtained results are very promising, with an F1 score of 98.01% and 99.43% achieved from RF on the aspect identification and the aspect sentiment classification task, respectively.

Place, publisher, year, edition, pages
Springer, 2022. p. 11-22
Series
Lecture Notes in Networks and Systems, ISSN 2367-3370, E-ISSN 2367-3389 ; 296
National Category
Language Technology (Computational Linguistics)
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-106625DOI: 10.1007/978-3-030-82199-9_2Scopus ID: 2-s2.0-85113812653ISBN: 9783030821982 (print)ISBN: 9783030821999 (electronic)OAI: oai:DiVA.org:lnu-106625DiVA, id: diva2:1588356
Conference
Intelligent Systems Conference - (IntelliSys), Amsterdam, The Netherlands, 2-3 September, 2021
Available from: 2021-08-26 Created: 2021-08-26 Last updated: 2023-05-02Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Kastrati, Zenun

Search in DiVA

By author/editor
Kastrati, Zenun
By organisation
Department of InformaticsDepartment of computer science and media technology (CM)
Language Technology (Computational Linguistics)

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 402 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf