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Conceptualizing Opportunities and Challenges Relevant to the Inclusion of Humanoid Service Robots in the Context of COVID-19
Linnaeus University, School of Business and Economics, Department of Marketing. (DISA ; DISA-IDP)ORCID iD: 0000-0003-2248-0802
Kadir Has University, Turkey.
2022 (English)In: Human Interaction, Emerging Technologies and Future Systems V: Proceedings of the 5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021, August 27-29, 2021 and the 6th IHIET: Future Systems (IHIET-FS 2021), October 28-30, 2021, France / [ed] Ahram T., Taiar R., Cham: Springer, 2022, p. 153-158Chapter in book (Refereed)
Sustainable development
SDG 9: Build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation
Abstract [en]

The COVID-19 pandemic has heightened the need for a better understanding of how service robots (SR) can aid practitioners as well as society. Individuals must not only embrace the robotic environment but also learn how tocollaborate with humanoid service robots for collective value creation. Starting with the eminence of humanoid SR in the context of the COVID-19 pandemic, we majorly focus on anthropomorphism and social exclusion. These two key concepts present both opportunities and challenges, being the most eminent areas of research in the quest for understanding society-robot relationships (PDF) Conceptualizing Opportunities and Challenges Relevant to the Inclusion of Humanoid Service Robots in the Context of COVID-19. 

Place, publisher, year, edition, pages
Cham: Springer, 2022. p. 153-158
Series
Lecture Notes in Networks and Systems, ISSN 2367-3370, E-ISSN 2367-3389 ; 319
Keywords [en]
Robots, Humanoid service robots, Services, Service robots, SR, COVID-19, Anthropomorphism, Social exclusion
National Category
Computer and Information Sciences
Research subject
Computer and Information Sciences Computer Science
Identifiers
URN: urn:nbn:se:lnu:diva-106905DOI: 10.1007/978-3-030-85540-6_20Scopus ID: 2-s2.0-85115616432ISBN: 9783030855406 (electronic)ISBN: 9783030855390 (print)OAI: oai:DiVA.org:lnu-106905DiVA, id: diva2:1592877
Available from: 2021-09-09 Created: 2021-09-09 Last updated: 2023-04-06Bibliographically approved

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Ozturkcan, Selcen

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CiteExportLink to record
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