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The Triple Blow Effect: Retailing in an Era of Disasters and Pandemics - The Case of Christchurch, New Zealand
Lincoln Univ, New Zealand;Northwest Univ, South Africa.
Federat Univ, Australia;Univ New England, Australia.
Univ Canterbury, New Zealand.
Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship. Univ Canterbury, New Zealand;Univ Oulu, Finland;Lund University, Sweden.ORCID iD: 0000-0002-7734-4587
2022 (English)In: Sustainability, E-ISSN 2071-1050, Vol. 14, no 3, article id 1779Article in journal (Refereed) Published
Sustainable development
SDG 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Abstract [en]

In the last two decades, the retail sector has experienced unprecedented upheaval, having severe implications for economic development and sustenance of traditional inner-city retail districts. In the city of Christchurch, New Zealand, this effect has been exacerbated by a series of earthquakes in 2010/2011 which destroyed much of the traditional retail precinct of the city. After extensive rebuild activity of the city's infrastructure, the momentum of retailers returning to the inner city was initially sluggish but eventually gathered speed supported by increased international visitation. In early 2020, the return to retail normality came to an abrupt halt after the emergence of the COVID-19 pandemic. This study uses spending and transaction data to analyze the compounding impact of the earthquake's aftermath, shift to online shopping, and the retail disruption in the Christchurch central retail precinct because of COVID-19. The findings illustrate how consumers through their spending respond to different types of external shocks, altering their consumption patterns and retail mode (offline and online) to cope with an ever-changing retail landscape. Each event triggers different spending patterns that have some similarities but also stark differences, having implications for a sustainable and resilient retail industry in Christchurch. Implications for urban retail precinct development are also discussed.

Place, publisher, year, edition, pages
MDPI, 2022. Vol. 14, no 3, article id 1779
Keywords [en]
COVID-19, consumption displacement, retail, online shopping, economic development
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
URN: urn:nbn:se:lnu:diva-110697DOI: 10.3390/su14031779ISI: 000756373600001Scopus ID: 2-s2.0-85123993921Local ID: 2022OAI: oai:DiVA.org:lnu-110697DiVA, id: diva2:1641737
Available from: 2022-03-03 Created: 2022-03-03 Last updated: 2022-03-03Bibliographically approved

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Hall, C. Michael

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