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Investigating Learning Experience of MOOCs Learners Using Topic Modeling and Sentiment Analysis
Linnaeus University, Faculty of Technology, Department of Informatics.
Linnaeus University, Faculty of Technology, Department of Informatics.
Linnaeus University, Faculty of Technology, Department of Informatics.ORCID iD: 0000-0001-7520-695x
Linnaeus University, Faculty of Technology, Department of Informatics. Linnaeus University, Faculty of Technology, Department of computer science and media technology (CM).ORCID iD: 0000-0002-0199-2377
2021 (English)In: 19th International Conference on Information Technology Based Higher Education and Training (ITHET), IEEE, 2021, p. 1-7Conference paper, Published paper (Refereed)
Sustainable development
SDG 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
Abstract [en]

Many higher education institutions in the world have switched to online learning due to the ongoing COVID-19 pandemic, which also has greatly contributed towards an increase of MOOCs enrollments across various disciplines. There are many factors that can influence the learning trajectory in MOOCs settings, and in order to gain a deeper understanding of learners' experience, we employ a quantitative research method, in which sentiment analysis and topic modeling are applied. In this perspective, learners' reviews from the learning platform Coursera are examined to identify the main topics associated with the course and the learners' attitudes and opinions towards these topics. For this purpose, a total of 28,281 reviews scraped from five courses within the field of data science are analyzed, and consequently nine course topics for which learners have commented on are found. The identified topics include: content, delivery, assessment, learning experience, tools, video material, teaching style, instructor skills and course provider. Next, each topic is assigned a sentiment score using a lexicon-based approach, and the topics which mostly affect the learning experience are finally determined and discussed.

Place, publisher, year, edition, pages
IEEE, 2021. p. 1-7
Keywords [en]
MOOCs, topic modeling, sentiment analysis, learning experience, motivation, learners’ reviews
National Category
Computer and Information Sciences
Research subject
Computer and Information Sciences Computer Science
Identifiers
URN: urn:nbn:se:lnu:diva-111593DOI: 10.1109/ITHET50392.2021.9759714Scopus ID: 2-s2.0-85130096550ISBN: 9781728188843 (print)ISBN: 9781728188836 (electronic)OAI: oai:DiVA.org:lnu-111593DiVA, id: diva2:1654046
Conference
19th International Conference on Information Technology Based Higher Education and Training (ITHET), 4-6 november, 2021, Sydney Australia
Available from: 2022-04-26 Created: 2022-04-26 Last updated: 2024-08-28Bibliographically approved

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Publisher's full textScopushttps://ieeexplore.ieee.org/document/9759714

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Dalipi, FisnikKastrati, Zenun

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