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How to Train for Everyday Work - A Comparative Study of Non-technical Skill Training
Linnaeus University, Faculty of Technology, Kalmar Maritime Academy. University of South-Eastern Norway, Norway.ORCID iD: 0000-0001-5356-5126
University of South-Eastern Norway, Norway.
University of South-Eastern Norway, Norway.
2021 (English)In: Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021) / [ed] Nancy L. Black;W. Patrick Neumann;Ian Noy, Springer, 2021, Vol. I: Systems and Macroergonomics, p. 534-542Conference paper, Published paper (Refereed)
Abstract [en]

This paper presents a comparative study of training of non-technical skills in the maritime and lignite power domains. Non-technical skills (NTS) are the cognitive, social and personal resource skills that complement technical skills in operations within high-risk domains. Training NTS is essential to maintain safety in operational contexts, such as onboard a merchant vessel or in the operation of a lignite power plant. Contextual interviews and observations have been conducted across 8 operator training courses, three maritime and five lignite power. The results indicate that the training approaches and their execution differs greatly despite having a common theoretical basis. While training in the observed maritime courses often combined longer theoretical lectures with group exercises and high-fidelity simulations, the focus of the training remained on the use of specific NTS techniques or tools to prevent accidents and incidents. In contrast to this approach, the training in the lignite power domain primarily focused on how to integrate selected NTS into daily operations. While the lignite training also utilized incident examples and shorter lectures, the focus remained on simulating everyday work tasks and to apply newly learned practices as part of routine operations and standard operational procedures. Further, trainees in the lignite training courses were empowered to take charge of their learning processes, as parts of the training let them recreate situations from their work within the simulator. This article highlights lessons learned from each domain with the goal of improving training practices for NTS in high-risk operations.

Place, publisher, year, edition, pages
Springer, 2021. Vol. I: Systems and Macroergonomics, p. 534-542
Series
Lecture Notes in Networks and Systems, ISSN 2367-3370, E-ISSN 2367-3389 ; 219
Keywords [en]
Crew Resource Management, CRM, Maritime Resource Management, Non-technical skills, Safety training, Training simulators
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Technology (byts ev till Engineering), Skills and Technology
Identifiers
URN: urn:nbn:se:lnu:diva-112663DOI: 10.1007/978-3-030-74602-5_74Scopus ID: 2-s2.0-85106446692ISBN: 9783030746018 (print)ISBN: 9783030746025 (electronic)OAI: oai:DiVA.org:lnu-112663DiVA, id: diva2:1656709
Conference
21st Congress of the International Ergonomics Association (IEA 2021), Online, June 13-18, 2021
Available from: 2022-05-06 Created: 2022-05-06 Last updated: 2022-05-06Bibliographically approved

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Praetorius, Gesa

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