Staff Working Life and Older Persons' Satisfaction With Care: A Multilevel, Correlational DesignShow others and affiliations
2021 (English)In: Journal of Nursing Care Quality, ISSN 1057-3631, E-ISSN 1550-5065, Vol. 36, no 1, p. E7-E13Article in journal (Refereed) Published
Abstract [en]
Background:
The importance of staff working life for staff well-being has been demonstrated in several studies; less research has focused on staff working life and older persons' satisfaction with care.
Purpose:
The study aim was to study relationships between 1) staff assessments of their structural conditions/empowerment in elderly care, psychological empowerment, and job satisfaction and (2) older persons' satisfaction with care.
Methods:
A multilevel, cross-sectional, and correlational design was applied using questionnaire data on working life (1021 staff members) and unit-level data (40 elderly care units) on older persons' satisfaction with care.
Results:
Statistically significant relationships were found between all 3 working life variables and older persons' satisfaction with care. Furthermore, the results revealed an indirect/mediating effect of job satisfaction between structural empowerment and satisfaction with care, but not for psychological empowerment.
Conclusions:
Staff structural empowerment, psychological empowerment, and job satisfaction are linked to older persons' satisfaction with care.
Place, publisher, year, edition, pages
Lippincott Williams & Wilkins, 2021. Vol. 36, no 1, p. E7-E13
Keywords [en]
elderly care, empowerment, job satisfaction, nurses, quality of care
National Category
Nursing
Research subject
Health and Caring Sciences, Nursing
Identifiers
URN: urn:nbn:se:lnu:diva-113311DOI: 10.1097/NCQ.0000000000000463ISI: 000595905000004PubMedID: 32079960Local ID: 2020OAI: oai:DiVA.org:lnu-113311DiVA, id: diva2:1664215
Funder
AFA Insurance2022-06-032022-06-032022-06-09Bibliographically approved