Digitalisation of learning and development: The impact of Massive Open Online Course platforms on the L&D role
2022 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE credits
Student thesis
Sustainable development
SDG 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
Abstract [en]
Despite the growing expectation on corporate Learning & Development (L&D) units to transform practices and roles and take a more strategic role to better meet the needs of lifelong learning and up- and reskilling in organizations, many fail to use technology such as Massive Open Online Course (MOOC) platforms that could support the shift. The aim of this study is to provide a better understanding of why those in L&D who are using MOOC platforms do so and what impact it has on the role of L&D. Empirical data from in-depth interviews with six L&D professionals, with extensive experience from large, global companies, has been employed in this exploratory research. The analysis imply a situation in which MOOC platforms, when used in organizations where employee language, literacy and digital devices are not a limitation, can support in meeting the needs of lifelong learning and up- and reskilling in ways not possible with traditional L&D practices. The findings also indicate that while L&D units in large, global organizations can transform traditional practices and roles and contribute strategically, with the support of MOOC platforms, they struggle to make full use of the platforms due to lack of prioritization in the organization. This could inhibit L&D to fully take on a strategic role. Previous research has not explored the impact and possibilities the use of MOOC platforms can have specifically on the L&D role. The findings provide a novel contribution to L&D research as well as input to professionals in L&D or Human Resource, business leaders, organizational developers and MOOC platform providers in decisions connected to digitalization of corporate learning.
Place, publisher, year, edition, pages
2022. , p. 64
Keywords [en]
L&D, learning and development, workplace learning, massive open online course, MOOC platforms, learning content platforms, online learning platforms, learning digitalisation, corporate learning
National Category
Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-114061OAI: oai:DiVA.org:lnu-114061DiVA, id: diva2:1669599
Subject / course
Informatics
Educational program
Digital Business Development, Master Programme, NAFF1, 60 credits
Supervisors
Examiners
2022-06-162022-06-142022-06-16Bibliographically approved