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Dataset - Literature on service robots in the hospitality industry
Akdeniz University, Türkiye.ORCID iD: 0000-0002-8013-7108
Akdeniz University, Türkiye.ORCID iD: 0000-0002-5316-985X
Linnaeus University, School of Business and Economics, Department of Marketing.ORCID iD: 0000-0003-2248-0802
Responsible organisation
2022 (English)Data set, Aggregated data
Sustainable development
SDG 12: Ensure sustainable consumption and production patterns
Physical description [en]

List of fifty-nine articles retrieved from Web of Science, Google Scholar, and Scopus databases upon search inquiries with "robot," "hotel," and "hospitality" keywords. Data collection between October 2021 and March 2022. Figures of analysis in three clusters: robot*-customer relationship, robot-employee relationship, and robot-firm relationship. Pdf file.

Place, publisher, year
2022.
Keywords [en]
robot, hotel, hospitality, service robots, SRs, robotic hotels, service robot relationships
National Category
Business Administration Robotics Human Computer Interaction
Research subject
Tourism
Identifiers
URN: urn:nbn:se:lnu:diva-115346DOI: 10.5281/zenodo.6827945OAI: oai:DiVA.org:lnu-115346DiVA, id: diva2:1683213
Available from: 2022-07-14 Created: 2022-07-14 Last updated: 2024-03-22Bibliographically approved

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Ozturkcan, Selcen

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Akiskali, TurkanKitapci, OlgunOzturkcan, Selcen
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Department of Marketing
Business AdministrationRoboticsHuman Computer Interaction
Akiskali, T., Kitapci, O. & Ozturkcan, S. (2022). Service robots in the hospitality industry: A state-of-the-art literature review. In: Piera Buonincontri, Luisa Errichiello, Roberto Micera & Giacomo Del Chiappa (guest editor) (Ed.), Tourism, Hospitality and Culture 4.0: shifting towards the metaverse: (pp. 75-96). Milano: McGraw-Hill

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Total: 273 hits
CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf