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Vad hade Ingvar gjort?: En kvalitativ studie om svenska IKEA-bolags kulturstyrning vid distansarbete.
Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics. (-)
Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics. (-)
2022 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesisAlternative title
What would Ingvar do? : A qualitative study of swedish IKEA firms cultural management during telecommuting (English)
Abstract [sv]

Bakgrund: Företagskultur är de trossystem, normer, värderingar och underliggande antaganden vars syfte är att bidra till en målkonkgruens inom organisationen. Litteraturen talar således för vikten av kulturstyrning, det framgick dock att det fanns en brist på studier kring hur företag aktivt styr sin företagskultur vid distansarbete. Något som Covid-19 pandemin gav upphov till genom restriktioner för att minska smittspridningen, då det tvingade bolag att flytta arbetet från kontoret till hemmet. Studien ämnar således i att undersöka hur kulturstyrning genomförs vid en övergång till distansarbete och specifikt till följd av covid-19 pandemin.

Syfte: Syftet med denna studie är att bidra med kunskap kring hur chefer aktivt arbetar med att styra med kultur under vid distansarbete, tillika hur den kan skilja sig gentemot när arbetet äger rum på plats. 

Metod: Studien har genomförts genom en kvalitativ intervjustudie där empirin insamlats via semistrukturerade intervjuer med ledare på IKEA.

Slutsats: Kulturstyrning vid distansarbete skiljer sig inte i någon avsevärd utsträckning som sådan, gentemot hur den bedrivs på plats. Vid distansarbete så styr dock företag i en större utsträckning genom ett formaliserande av informella ritualer- och processer. De styr likväl kulturen med hjälp av de formella ritualer och symboler som de haft innan distansarbetet, men med skillnaden att det praktiska genomförandet av dem nu sker digitalt.  Rollen som kulturspridare får likväl en mer prominent roll under distansarbetet då det finns ett behov av att framföra kulturen ytterligare när den inte manifesterar sig lika tydligt som på kontoret.

Abstract [en]

Background: Corporate culture is defined by the belief systems, norms, values, and underlying assumptions whose purpose is to contribute to goal congruence within the organization. The literature thus speaks of the importance of cultural management but there’s a lack of studies regarding how companies actively control their corporate culture during telecommuting. The Covid-19 pandemic led to restrictions to reduce the spread of infection and thus, forced organizations to work from home. The study, therefore, aims to investigate how cultural management is implemented during a transition to teleworking and specifically because of the Covid-19 pandemic.

Purpose: The aim of this study is to investigate how leaders actively work with cultural management during tele-work and thus how cultural management is affected by a transition to telecommuting.

Method: The study was conducted through a qualitative interview study. The empirical material has been collected through semi-structured interviews with leaders from swedish IKEA firms.

Conclusion: Cultural management during telecommuting does not to any significant extent differ from how it is conducted in the office. Companies tend however to a greater extent, to control corporate culture through a formalization of informal rituals and processes. Corporate culture is still controlled through formal rituals and symbols during telecommuting but with the difference that the practical implementation of them takes place digitally. Furthermore, is the role of a cultural spreader given a more prominent role during telecommuting due to a greater need to promote the culture since it does not manifest itself as clearly as in the office.

Place, publisher, year, edition, pages
2022. , p. 80
Keywords [en]
IKEA, corporate culture, cultural management, telecommuting, management control, Covid-19, management accounting
Keywords [sv]
IKEA, Företagskultur, Kulturstyrning, Ekonomistyrning, Verksamhetsstyrning, Covid-19, Distansarbete
National Category
Business Administration
Identifiers
URN: urn:nbn:se:lnu:diva-116187OAI: oai:DiVA.org:lnu-116187DiVA, id: diva2:1693820
Subject / course
Business Administration - Management Accounting
Educational program
Business Administration and Economics Programme, 240 credits
Supervisors
Examiners
Available from: 2022-09-12 Created: 2022-09-07 Last updated: 2022-09-12Bibliographically approved

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