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A Multisystem Approach in Tackling Digital Innovation Process
Linnaeus University, Faculty of Technology, Department of Informatics.ORCID iD: 0000-0001-7427-9444
Linnaeus University, Faculty of Technology, Department of Informatics.ORCID iD: 0000-0002-7297-3579
2022 (English)In: Presented at The OR Society's 64th Annual Conference, Warwick University, September 13 - 15  2022, 2022Conference paper, Oral presentation only (Other academic)
Abstract [en]

Digital innovation, an inevitable contemporary phenomenon, consists of several stages, making it a complex endeavor requiring a systemic perspective. According to Nambisan et al. (2017) digital innovation represents both a process and an outcome, and the boundary between them is fluid. Kohli and Melville (2019) report on four stages of digital innovations, which include: initiation, development, implementation, and exploitation. These stages are not manifested uniformly in all digital innovations. They are also not linear and often entangled with one another. Further, digital innovation transpires in an internal and external environment, which contextualizes and at the same time influences each stage and the progression. Multiple systems approaches and methodologies provide a systemic understanding of the different stages but also the process in its entirety. In this line of reasoning, Rich Pictures and Patterns of Strategy could be used for the Initiate stage, which aims to identify and translate opportunities into initiatives. Other methods such as Viable Systems Model could be suitable for the implement stage, which is about organizational changes occurring during digital innovation. A multiple systems approach would be utilized for all the evident stages and the environment. A systemic approach which includes several methodologies and methods has been applied by several systems thinking scholars (e.g. Mingers, 1997; Midgley, 2000) in various areas, including innovation (e.g. Midgley and Lindhult, 2021). However, the combination of digital innovation and systems thinking has been rather limited. Hence, in this work in progress, we propose and advocate the utilization of systems thinking to explain and tackle the dynamic complexity emerging in the digital innovation process and its different stages, taking into account the specific context in which it occurs. 

Place, publisher, year, edition, pages
2022.
Keywords [en]
systems thinking, digital innovation
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science, Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-116616OAI: oai:DiVA.org:lnu-116616DiVA, id: diva2:1700923
Conference
The OR Society's 64th Annual Conference, Warwick University, September 13 - 15  2022
Available from: 2022-10-04 Created: 2022-10-04 Last updated: 2024-08-29Bibliographically approved

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Salavati, SadafKurti, Erdelina

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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