Does behaviour match user typologies? An exploratory cluster analysis of behavioural data from a gamified fitness platformShow others and affiliations
2022 (English)In: CEUR Workshop Proceedings, Volume 3147 / [ed] Bujic M., Koivisto J., Hamari J., Technical University of Aachen , 2022, p. 105-114Conference paper, Published paper (Refereed)
Abstract [en]
A promising solution to increase user engagement in gamified applications is tailored gamification design. However, current personalisation relies primarily on user types identified through self-reporting rather than actual behaviour. As a novel approach, the present study used an exploratory machine learning analysis to identify seven clusters of users in a gamified fitness application based on their behavioural data (N = 19,576). The clusters were then conceptually compared to common user typologies in gamification, identifying possible relationships between behavioural user clusters and user types motivated by achievement, sociability, and extrinsic incentives. The findings shed light on nuanced behaviour patterns of user types in the fitness context and how knowing these patterns can inform the way in which tailored gamification could be implemented to meet the needs of specific types. Thereby, they contribute to the discussion on utilising behavioural data and user typologies for tailored gamification design.
Place, publisher, year, edition, pages
Technical University of Aachen , 2022. p. 105-114
Series
CEUR Workshop Proceedings, E-ISSN 1613-0073 ; 3147
Keywords [en]
Cluster analysis, user types, tailored gamification design, personalisation, fitness, exploratory machine learning, k-means clustering
National Category
Human Computer Interaction
Research subject
Economy, Marketing
Identifiers
URN: urn:nbn:se:lnu:diva-119635Scopus ID: 2-s2.0-85132253142OAI: oai:DiVA.org:lnu-119635DiVA, id: diva2:1741087
Conference
6th International GamiFIN Conference 2022 (GamiFIN 2022), April 26-29, 2022, Finland
2023-03-032023-03-032023-06-22Bibliographically approved