This study illustrates the complexity and challenges of knowledge utilization in social work practice through an analysis of interviews with social workers working in the field of social assistance in Sweden. The participants had all taken an online course at their workplace, and the interviews illustrate how knowledge is either distanced or used to induce change. More importantly, the results illustrate how knowledge in practice is more than merely facts from research results, as it is more focused on process. Therefore, it is possible to use knowledge in various forms critically in everyday work life to improve practice. This study offers valuable insights into knowledge utilization in social work that could influence views about knowledge use and its implications in practice. Moreover, social work education and training need to more thoroughly prepare students and new social workers to use knowledge in various forms in their organizational settings. If a more process-oriented approach to knowledge use is to be implemented in practice, it has to be established in training.