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Moving Control from Ship to Shore: Computer Supported Cooperative Work in Autonomous Shipping
University of Gothenburg, Sweden.
Norwegian University of Science and Technology, Norway.
Linnaeus University, Faculty of Technology, Kalmar Maritime Academy.ORCID iD: 0000-0003-3373-2171
2022 (English)In: Future of Information and Communication Conference, FICC 2022: Advances in Information and Communication / [ed] Arai, K., Springer, 2022, Vol. 439, p. 123-134Conference paper, Published paper (Refereed)
Abstract [en]

This paper discusses the ongoing process of digitalization and automation in society referred to as the fourth industrial evolution. The ongoing technological transformation of industries have led to a decentralization of control, and as a result, fragmentation of work when tasks are distributed among several human and artificial actors in diverse locales and organizations. The aim is to use an “industry of the future”, in this case autonomous shipping, as an illustrative case to explore the ways cooperation changes when work is distributed between humans in a network of control rooms and autonomous vehicles. Taking the departure in an ongoing project of autonomous shipping in Norway as well as in classical CSCW studies on centers of coordination, we discuss how the decentralization of control rooms transforms the social and material conditions for cooperation, but also challenges for establishing cooperation between humans and autonomous vehicles. As a result, we propose that control room of the future will share characteristics with control rooms of the past, i.e., taking the form of hybrid spaces where both traditional practices and high-end technologies are at work. Although it is difficult to pinpoint how the relationship between human operators and autonomous vessels will manifest itself in future work practices, we find it likely to assume that the interaction with automation will give rise to novel forms of articulation work where new standards and norms of accountability and trust are negotiated and re-produced. Future studies need to analyse, in interactional detail, the ways in which humans interact with artificial agency to co-construct an understanding of the evolving situation. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Place, publisher, year, edition, pages
Springer, 2022. Vol. 439, p. 123-134
Series
Lecture Notes in Networks and Systems, ISSN 2367-3370, E-ISSN 2367-3389 ; 439
National Category
Transport Systems and Logistics
Research subject
Shipping, Maritime Science
Identifiers
URN: urn:nbn:se:lnu:diva-122510DOI: 10.1007/978-3-030-98015-3_8Scopus ID: 2-s2.0-85126920159ISBN: 9783030980146 (print)ISBN: 9783030980153 (electronic)OAI: oai:DiVA.org:lnu-122510DiVA, id: diva2:1773276
Conference
Future of Information and Communication Conference, FICC 2022, Virtual, Online 3-4 March 2022
Available from: 2023-06-22 Created: 2023-06-22 Last updated: 2023-06-22Bibliographically approved

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Viktorelius, Martin

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Citation style
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Output format
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