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Gender differences in leaders’ crisis communication: a sentiment-based analysis of German higher education leaderships’ online posts
University of Vienna, Austria.ORCID iD: 0000-0001-5110-1707
University of Vienna, Austria.ORCID iD: 0000-0001-8681-1389
Jönköping University, Sweden;University of Pretoria, South Africa.ORCID iD: 0000-0002-6633-632X
Linnaeus University, School of Business and Economics, Department of Marketing and Tourism Studies (MTS). Sabanci University, Türkiye;INTI International University, Malaysia. (DISA;DISA-IDP)ORCID iD: 0000-0003-2248-0802
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2024 (English)In: Studies in Higher Education, ISSN 0307-5079, E-ISSN 1470-174X, Vol. 49, no 4, p. 609-622Article in journal (Refereed) Published
Abstract [en]

This study examined the communication styles of rectors and vice-rectors of German public universities during the COVID-19 pandemic to explore the influence of gender on leadership communication. We collected data from social media and university websites; and analysed the language used to identify transformational, transactional, and servant leadership styles. Our results showed that female leaders demonstrated more positive communication than men and a stronger preference for transformational leadership, while male leaders tended to use a transactional style. Additionally, we found that both male and female leaders exhibited a high degree of empathetic concern for their stakeholders, contributing to the overall positive tone of communication. These findings suggest that gender may play a role in how university leaders communicate during times of crisis, highlighting the importance of inclusive and compassionate leadership in higher education.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2024. Vol. 49, no 4, p. 609-622
Keywords [en]
Leadership, crisis communication, gender, public university, Germany, HEI
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
URN: urn:nbn:se:lnu:diva-123701DOI: 10.1080/03075079.2023.2246505ISI: 001047948700001Scopus ID: 2-s2.0-85167911969OAI: oai:DiVA.org:lnu-123701DiVA, id: diva2:1787774
Available from: 2023-08-14 Created: 2023-08-14 Last updated: 2025-02-28Bibliographically approved

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Ozturkcan, Selcen

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Angelakis, AngelosInwinkl, PetraBerndt, AdeleOzturkcan, Selcen
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