The starting point for the development of this article was the experience of a graphic designer dedicated to the care of adolescents in conflict with the law in Colombia, and a doctor in design and creation dedicated to academia, who coincide in their research interests in systemic design, an approach that allowed to address from a creative discipline a complex social problem, which had not been contemplated before. For this reason, the aim of this study was to address a complex social problem such as the restorative practices implement-ed in a System of Criminal Responsibility for adolescents. From an exploratory study, results were obtained regarding the characteristics that restorative practices have or should have and the problems of the adolescents that they address, which emerged after the application of a systemic design tool called giga-mapping, which consisted of a collaborative work between adolescents between 14 and 18 years of age and professionals who accompany the restor-ative processes of minors in conflict with the law in Colombia. This research exercise through the design allowed to know on the one hand, the variables of the restorative practices from the point of view of the study population and on the other hand, the categories of the systemic design tool used throughout the research process.